TransUnion's Job Applicant Privacy Notice

What We'll Bring:
TransUnion is currently recruiting for a dynamic Sr. Investigator that will support the development, implementation, and oversight of the Corporate Investigations Department (CID) function across TransUnion's Europe, Middle East, & Africa (EMEA) and Asia Pacific (APAC) regions.

This role serves as one of TransUnion's primary contacts regarding fraud activities, investigations, and trends, and communicates with appropriate business unit leaders and management to ensure the program is maximizing its value to the organization.

What You'll Bring:

How You'll Contribute

• With limited supervision, manages the investigations program for the EMEA & APAC markets, proactively and reactively addressing fraud, code of conduct, conflict of interest, and account misuse incidents; violations of law; and other pertinent matters as required
• Supports the Director with the TransUnion EMEA & APAC regions, by providing specific recommendations to mitigate fraud and related risk, and working with key stakeholders both locally and globally to implement improvements to the control environment
• Conducts local/regional investigations that originate from TransUnion's Global Ethics Helpline, and works closely with the program manager to ensure findings are escalated and reported in accordance with departmental standards and regulatory obligations
• Assists investigators in other regions, as and when required, with case investigations and ad hoc tasks
• Supports the Fraud Risk Management Program by assisting with local fraud risk assessments and providing intelligence and insight on evolving fraud risks
• Supports the Global Sanctions Compliance Program by assisting with searching and screening for individuals and/or entities on the OFAC SDN list, or other similar international governmental sanctions list
• Provides thought leadership, training, and education on emerging fraud risks and fraud mitigation strategies to the applicable regions
• Creates, reviews and periodically updates policies, procedures, and processes to standardize the investigation program and ensure consistency in compiling evidence, documenting facts and providing direction to key stakeholders for next course of action
• Develops and implements investigative procedures that can be efficiently and effectively deployed throughout all the businesses in the TransUnion EMEA & APAC environments
• Partners regularly with CID colleagues in other regions to share best practices and ensure consistency with methodology and approach
• Creates, implements, refines and manages KRIs and KPIs to determine the cost and impact of fraud, and identifies opportunities to proactively protect the company against suspicious and high-risk activity
• Develops and continuously enhances key metrics and reporting for various committees, in order to clearly demonstrate and communicate value of the program
• Participates in, and where relevant, manages large scale projects across the region for major initiatives/improvements within the department
• Engages with external fraud, law enforcement, and industry groups to provide thought leadership and strategies for the identification and prevention of fraud
• Develops and actively maintains cross-functional relationships across the enterprise to identify potential opportunities for program enhancements
• Oversees the continued advancement and optimization of investigative tools and systems
• Applies proficient knowledge and understanding of company policies and procedures; government and local regulations pertaining to credit reporting and related business activities
• Compiles high quality deliverables relating to departmental metrics, reporting, trends, investigation updates, and recommendations on risk mitigation strategies

• At least 7 years of professional investigative and/or fraud risk management experience in a corporate fraud, regulatory, or compliance environment
• Strong organizational, project management and project delivery skills within a dynamic matrixed environment
• Demonstrated proficiency in conducting employee interviews and interrogations
• CFE, CCEP, CRCM, or ACAMS designation, or commitment to obtaining CFE within 1 year of hire
• Demonstrated expertise in high-quality, concise and precise business writing skills
• Strong communication and stakeholder management skills
• Mindset to adopt a risk-based approach, balancing the requirements of a for-profit, publicly traded global organization against the need to mitigate various areas of risk
• Availability to work outside regular business hours, as needed

• Knowledge of the consumer credit and privacy landscape across EMEA and APAC
• Formal interview and interrogation techniques training
• Experience using digital forensics tools such as EnCase
• Experience in data analytics
• Experience in implementing global/cross regional tools, processes and procedures