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What We'll Bring:
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation - we're consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our billing and analytics team within Order Management Solutions.
What You'll Bring:
This role owns and executes implementation of the platform roadmap, including gathering stakeholder requirements, as well as engaging Solutions leadership.
This position will help evolve fundamental capabilities to create a market-leading platform that will enable implementation of growth solutions. This position will:
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- Review contract language and translate into SQL / requirements for billing data collection
- Create functional requirements based on customer analytics requests
- Attend weekly stand-up calls with global engineering resources
- Test billing releases and reporting/dashboard releases
- Document existing systems and internal processes
- Research operational issues
- Continuously monitor products for automation opportunities
- Manage the hand-off between product and development teams
- Ensure engineering deliverables meet business and functional requirements
- Assist with corporate/department projects such as data purge, vulnerability scan remediation
Strategy
- Gather product intelligence product, create recommendations for improvement to improve competitive position in the market, validate and refine our platform roadmap.
- Partner closely with Solutions, Global Technology, Global Delivery and Lines of Business in defining, agreeing and executing platform strategy
- Help to identify new functionality to meet market/customer needs
- Build platform development roadmaps in partnership with Solutions, Global Technology, Global Delivery and Lines of Business stakeholders
- Contribute to strategic planning initiatives for analytics solutions
- Execute on the product development roadmap
- Together with the engineering team, manage the SAFe process for the products
- Collaborate closely with Solutions, Global Technology, Global Delivery and Lines of Business stakeholders
- Design and develop mock-ups of new functionality and/or new recommendations
- Manage relationships with key internal stakeholders
Required:
- Bachelor's degree in business or an analytical field such as engineering, etc
- US telecom industry background is a plus
- Experience with business intelligence tools (Tableau, Intellicus, etc)
- Experience with billing/accounting systems
- Experience with Jira change management systems and processes
- Advanced skills using Microsoft Office tools such as manipulating complex Excel formulas, pivot tables, and charts to provide detailed analytical reports
- Excellent analytical, troubleshooting, and problem-solving skills
- High attention to detail and accuracy
- Excellent written and verbal communication skills with internal and external stakeholders
- Ability to write and QA new, complicated SQL scripts
- Ability to work independently in a fast-paced environment, prioritizing tasks according to business needs and seeking to contribute significantly
- Ability to create automated or scheduled reporting so reports are distributed without manual intervention
- Ability to collaborate and work with peers globally to provide support, input, and assistance as needed to meet the requirement of the role
- Proven ability to analyze data, troubleshoot for errors and inconsistencies and work to solve with minimal management involvement
- Ability to pay attention to detail and have a knack for producing accurate, error-free reports
TransUnion Job Title
Advisor, Product Management