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Principal Engineer Retail

AT Tory Burch
Tory Burch

Principal Engineer Retail

New York, NY

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.

Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with capital, education and community.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!

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Life @ToryBurch is Special Because:

When you join us, you're joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits.

  • Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
  • We have the best team in the world and believe in paying competitively and rewarding for high performance.
  • Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
  • We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive sample sales.
  • We are invested in your professional growth - you'll have access to free executive coaching on-demand.
  • We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This Role is Tailor-Made for You Because:
You are a core engineer at heart. You love to partner with the business and tech teams to architect, design, and implement POS and payments software, integrations and tools for sales associates in retail stores. You have a passion for problem solving and supporting distributed systems in optimizing and designing world-class solutions for our stores and omni space. You have a strong passion for designing and implementing innovative solutions to raise the bar of customer experience at the Tory Burch Stores.
You can operate in a true sense of DevOps and never shy away from a technical challenge. You're resourceful and collaborative, remain calm under pressure, and you always value a sense of humor!

A Day in the Life:

You are a core engineer at heart. You love to partner with the business and tech teams to architect, design, and implement POS and payments software, integrations and tools for sales associates in retail stores. You have a passion for problem solving and supporting distributed systems in optimizing and designing world-class solutions for our stores and omni space. You have a strong passion for designing and implementing innovative solutions to raise the bar of customer experience at the Tory Burch Stores.

You can operate in a true sense of DevOps and never shy away from a technical challenge. You're resourceful and collaborative, remain calm under pressure, and you always value a sense of humor!

A Day in the Life:

The typical day is... atypical. You will be mentoring and leading the engineering team in the development, implementation, and maintenance of systems or collaborating with POS vendors, or other cross-functional tech teams to gather requirements and deliver technology solutions that enhance customer experience and reduce friction in stores.

You will be applying your strong technical expertise, excellent leadership skills, and passion for innovation in the retail industry to make life better for our sales associates in the stores.

The key responsibilities of this role include, but are not limited to the following:

  • Technical Leadership:
    • Lead the engineering team in conceptualizing, designing, developing, and maintaining POS Payments, Client engagement tools with focus on continuous delivery in Agile manner.
    • Oversee the integration of advanced technologies in Stores with the modern Tory Burch platforms hosted in cloud, aiming for continuous improvement and optimization as you will own the end-to-end solution in retail domain
  • Project Delivery:
    • Assessing work estimation for large complex distributed solutions, ensuring timely delivery that is aligned with business goals while always working on reducing technical debts, increase throughput of team with automation be default
    • Build data and governance models
    • Collaborate with cross-functional teams, for discovery, business analysis and delivering solutions on time.
  • Process Improvement:
    • Influence and Drive changes within Retail organization
    • Contribute to writing standards for Retail/Stores from coding, security and hardware and software lifecycle management.
    • Build code templates, common scripts, automation tooling for standardized technologies.
    • Present and provides inputs for Architecture review board.
  • Data Engineering:
    • Design and maintain scalable architectures to support POS with the standardized data centric platforms for customers, transactions.
    • Ensure data quality, reliability, and availability to drive business decisions.
  • System Optimization:
    • Continuously evaluate and optimize existing systems for efficiency and effectiveness, reducing technical debts and adding automation
    • Stay informed of industry trends and emerging technologies to drive innovation.
  • Team Development:
    • Mentor and guide team members, fostering a culture of continuous learning and improvement.
    • Contribute to performance evaluations and provide ongoing feedback for team members.
  • Stakeholder Engagement:
    • Work closely with stakeholders across the organization to understand their needs and challenges.
    • Act as a strategic partner to senior leadership, providing insights and recommendations on technical solutions for software and hardware used in stores.
  • Quality Assurance:
    • Ensure high-quality, reliable, and scalable solutions that meet business requirements with various types of testing executed.
    • Establish and enforce best practices for integrations design, coding, data management, testing, and deployment across the stores.

This role will foster a collaborative team environment and a strong service-oriented culture. The consistent thread is that you'll be working with an amazing team who share your passion for excellence.

To Land This Role:

  • 8+ years of experience in software engineering with focus on data and Retail POS, Payments and relevant hardware.
  • Bachelor's/master's degree in computer science, Engineering, or related field
  • Proven track record of driving and delivering simple engineering solutions in a complex distributed retail store environment in Agile DevOps mode.
  • Strong knowledge of POS and Payments systems including OS(windows/iOS) Peripherals and hardware
  • Proficiency in a minimum of one modern programming languages, platforms, and technologies such as Java, C#, Python and SQL with strong background of SOAP and Restful API integrations.
  • Experience with Aptos or relevant POS, Payments, Clienteling solutions.
  • Excellent time management skills and a team player.
  • Strong analytical and problem-solving abilities.
  • Outstanding communication and interpersonal skills.

PREFERRED QUALIFICATIONS

  • Experience in Retail Fashion industry.
  • Hands-on experience on a major Cloud platform like GCP and its tools for pub sub, services and storage.
  • Expertise in database schemas and modeling, ETL processes.

Why You'll Want to Join Our Team:
Our Technology team has a clear mission: use technology to enable the business to operate efficiently while driving growth and profitability. We envision, we strategize, we engineer, we design, we build, we test, we support, and we serve. Our tools and systems impact every customer and every member of our team every day and our role is to make each engagement seamless and rewarding. As we build our in-house engineering teams, we are focused on further modernizing our platforms, leveraging our data analytics capabilities and creating a transformational customer experience. Come join us!

How We Work Together

  • Adaptable - We change before we have to
  • Entrepreneurial - We own it
  • Collaborative - There's no "I" in Tory
  • Client & Brand Focused - We put ourselves in Tory's shoes
  • Live the Values - We show up for each other
  • Functional Expertise - We're constantly learning and growing

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

Compensation Range
The compensation range for this position is 160,000.00 USD - 195,000.00 USD. Our offer will be based on your relevant experience and work location.

Benefits Information

We offer a generous set of benefits to help you take care of your heath, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.

Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com.

Client-provided location(s): New York, NY, USA
Job ID: Tory_Burch-R0021434
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Family Support Resources
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Diversity and Inclusion

    • Woman founded/led

Company Videos

Hear directly from employees about what it is like to work at Tory Burch.