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Principal Salesforce Engineer

AT Rakuten International
Rakuten International

Principal Salesforce Engineer

Boston, MA / Remote

Job Description:

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Advertising provides advertising technology and consumer insights to the world's leading brands and retailers. Working with agencies and brands around the world, Rakuten Advertising unites technology, client strategy and consumer insights to deliver advertising experiences that drive increased brand awareness and marketing performance. With access to Rakuten's diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty.

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We are a globally distributed team of 100+ engineers striving to deliver delightful customer experiences for our Affiliate and Media platforms. Our Affiliate marketing platform has been judged as the best in market for 11 years in a row. Join us at Rakuten and you can take ownership of new product features that support our Fortune 500 clients and small content publishers alike. Our tools power various e-commerce and social media experiences and are constantly evolving to meet the next trend in Advertising. Given our wide breadth services, it is highly likely that you have used our technology while making purchases online or even researching your next purchase!

We are currently seeking a highly skilled and experienced Principal Salesforce Engineer to join our dynamic team to spearhead our Salesforce Revenue Cloud project. This is an exciting opportunity for someone who is passionate about leveraging technology to drive revenue growth and streamline business processes.

SUMMARY

As a Principal Salesforce Engineer, you will lead our Salesforce Engineering team and Revenue Cloud project, and will be responsible for leading the design, development, and implementation of solutions that optimize our revenue management processes. You will work closely with cross-functional teams to understand business requirements, translate them into technical specifications, and deliver high-quality solutions on the Salesforce platform.

KEY RESPONSIBILITIES

  • Lead the technical design and development efforts for the Salesforce Revenue Cloud implementation.
  • Collaborate with business stakeholders to gather and analyze requirements and translate them into technical solutions.
  • Customize and configure Salesforce Revenue Cloud to meet business needs, including but not limited to configuring Billing, and Revenue Recognition modules.
  • Develop custom code, integrations, and enhancements using Apex, Visualforce, Lightning Components, and other Salesforce technologies.
  • Design, develop, and deploy applications on the Heroku platform, leveraging Heroku services and tools to build scalable and high-performance solutions.
  • Develop Mulesoft integrations to connect systems, applications, and data sources, using Mulesoft Anypoint Platform to design, build, and manage APIs and integrations.
  • Write SQL queries, stored procedures, and scripts to retrieve, manipulate, and manage data in relational databases such as PostgreSQL, MySQL, or Oracle.
  • Implement best practices for Salesforce development, including code reviews, testing, and documentation.
  • Provide technical leadership and guidance to a team of developers, ensuring adherence to coding standards and project timelines.
  • Troubleshoot and resolve technical issues and provide ongoing support and maintenance for the Salesforce Revenue Cloud platform.
  • Stay current with Salesforce platform updates, industry trends, and emerging technologies, and make recommendations for process improvements and optimizations.

MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Strong proficiency in Apex, Visualforce, Lightning Components, and other Salesforce development technologies.
  • Hands-on experience with Salesforce Revenue Cloud implementation and customization, including CPQ, Billing, and Revenue Recognition modules.
  • Proven track record of successfully leading Salesforce projects from design to implementation, preferably in a lead developer or technical architect role.
  • Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
  • Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
  • Salesforce certifications such as Salesforce Certified Platform Developer, Salesforce Certified CPQ Specialist, or Salesforce Certified Technical Architect are highly desirable.

QUALIFICATION REQUIREMENTS

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • In-depth knowledge of Salesforce CRM, including Sales Cloud, Service Cloud, and specifically Salesforce Billing.
  • Strong proficiency in Apex, Visualforce, Lightning Components, and other Salesforce development technologies.
  • Proven track record of successfully leading Salesforce projects from design to implementation in technical architect role and or a lead developer.
  • Implement and manage CI/CD pipelines for Salesforce development, ensuring smooth and reliable deployment processes.
  • Expertise in handling large data volumes, including data optimization, indexing, and performance tuning.
  • Monitor and maintain deployment environments, troubleshooting and resolving issues to ensure continuous operation and performance
  • Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
  • Salesforce certifications such as Salesforce Certified Platform Developer or Salesforce Certified Technical Architect are highly desirable.

Join our team and play a key role in driving our revenue growth through innovative Salesforce solutions! If you are a motivated and experienced in Salesforce development looking for a challenging opportunity, we want to hear from you. Apply now to take the next step in your career.

Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

USD $103,680.00 - $193,428.00 annually

Client-provided location(s): South Station, 700 Atlantic Ave, Boston, MA 02110, USA; New York, NY, USA
Job ID: Rakuten-RakutenAmericas-1022121
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Asian founded/led