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Youth Safety Program Manager, Age Assurance - Trust & Safety - Washington DC

AT TikTok
TikTok

Youth Safety Program Manager, Age Assurance - Trust & Safety - Washington DC

Washington, DC

Responsibilities

Youth Safety is a core pillar of the T&S team, bringing together the expertise of Product Managers and Program Managers into one group. Our mission is to protect young people on TikTok - and throughout the wider ecosystem - by building protections and education that help keep young people safe on our platform and participating in industry-wide strategies and development. This role will be responsible to support the development of best-in-class protections for younger users, including optimizing moderation practices, implementing external solutions, working in partnership with our legal, public relationships and various cross-functional teams, and onboarding new features and product areas across the company into our age-based protections.

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Responsibilities:
- Lead end-to-end programs designed to enhance protections for younger users (this includes supporting the development and/or improving ML models, collaborating with external partners, and ensuring that safeguards are integrated into new product features;
- Have a solutions-oriented mindset to effectively identify and address problems;
- Develop system implementation plans, scale safeguards across different products and enhance existing processes;
- Support the implementation of regulatory requirements to ensure compliance;
- Partner and align with multiple cross-functional teams (from Policy, Legal, T&S Product, Core Product, Ops) to drive program development;
- Facilitate consensus on solutions, develop strategies to address critical issues, and ensure effective execution;
- Collaborate with external partners to assess potential new technology integrations and develop integration plans for our products.

Qualifications

Minimum Qualifications:
- Proven experience in program and/or project management, particularly in areas related to Trust and Safety or similar fields such as Risk, Fraud, Consulting;
- Experience in developing and implementing scalable systems and processes;
- Demonstrated ability to work with cross-functional teams and external partners;
- Excellent problem-solving skills with a solutions-oriented approach.

Preferred Qualifications:
- Knowledge of current legislation related to Age Assurance and experience with regulatory compliance;
- Understanding of machine learning models and their application in safety measures;
- Excellent communication and collaboration skills;
- Ability to navigate complex, multifaceted problems and drive towards effective solutions;
- Worked with global teams across multiple time zones, ability to shift priorities and adapt to change.

Client-provided location(s): Washington, DC, USA
Job ID: TikTok-7488824056281843975
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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