Responsibilities
Youth Safety is a core pillar of the T&S team, bringing together the expertise of Product Managers and Program Managers into one group. Our mission is to protect young people on TikTok - and throughout the wider ecosystem - by building protections and education that help keep young people safe on our platform and participating in industry-wide strategies and development. This role will be responsible to support the development of best-in-class protections for younger users, including optimizing moderation practices, implementing external solutions, working in partnership with our legal, public relationships and various cross-functional teams, and onboarding new features and product areas across the company into our age-based protections.
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Responsibilities:
- Lead end-to-end programs designed to enhance protections for younger users (this includes supporting the development and/or improving ML models, collaborating with external partners, and ensuring that safeguards are integrated into new product features;
- Have a solutions-oriented mindset to effectively identify and address problems;
- Develop system implementation plans, scale safeguards across different products and enhance existing processes;
- Support the implementation of regulatory requirements to ensure compliance;
- Partner and align with multiple cross-functional teams (from Policy, Legal, T&S Product, Core Product, Ops) to drive program development;
- Facilitate consensus on solutions, develop strategies to address critical issues, and ensure effective execution;
- Collaborate with external partners to assess potential new technology integrations and develop integration plans for our products.
Qualifications
Minimum Qualifications:
- Proven experience in program and/or project management, particularly in areas related to Trust and Safety or similar fields such as Risk, Fraud, Consulting;
- Experience in developing and implementing scalable systems and processes;
- Demonstrated ability to work with cross-functional teams and external partners;
- Excellent problem-solving skills with a solutions-oriented approach.
Preferred Qualifications:
- Knowledge of current legislation related to Age Assurance and experience with regulatory compliance;
- Understanding of machine learning models and their application in safety measures;
- Excellent communication and collaboration skills;
- Ability to navigate complex, multifaceted problems and drive towards effective solutions;
- Worked with global teams across multiple time zones, ability to shift priorities and adapt to change.