Youth Safety Program Manager, Age Assurance - Trust & Safety - Los Angeles

Responsibilities:
- Lead end-to-end programs designed to enhance protections for younger users (this includes supporting the development and/or improving ML models, collaborating with external partners, and ensuring that safeguards are integrated into new product features;
- Have a solutions-oriented mindset to effectively identify and address problems;
- Develop system implementation plans, scale safeguards across different products and enhance existing processes;
- Support the implementation of regulatory requirements to ensure compliance;
- Partner and align with multiple cross-functional teams (from Policy, Legal, T&S Product, Core Product, Ops) to drive program development;
- Facilitate consensus on solutions, develop strategies to address critical issues, and ensure effective execution;
- Collaborate with external partners to assess potential new technology integrations and develop integration plans for our products.

Qualifications

Minimum Qualifications:
- Proven experience in program and/or project management, particularly in areas related to Trust and Safety or similar fields such as Risk, Fraud, Consulting;
- Experience in developing and implementing scalable systems and processes;
- Demonstrated ability to work with cross-functional teams and external partners;
- Excellent problem-solving skills with a solutions-oriented approach.

Preferred Qualifications:
- Knowledge of current legislation related to Age Assurance and experience with regulatory compliance;
- Understanding of machine learning models and their application in safety measures;
- Excellent communication and collaboration skills;
- Ability to navigate complex, multifaceted problems and drive towards effective solutions;
- Worked with global teams across multiple time zones, ability to shift priorities and adapt to change.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $91200 - $164444 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.