At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

UK Operations team is responsible for identifying, onboarding and growing new merchants as well as creating long term strategies to develop existing businesses on TikTok Shop. The team manages hundreds of merchants and thousands of products which customers are able to buy on TikTok Shop. Merchants sell by posting their own content, or by working with creators to post content on their behalf. The team is set to grow throughout 2024 in order to continue to deliver sales for our merchants and ensure customers continue to have access to market leading brands in the UK.

Job Description
- Defining the long-term strategy, leading key initiatives, and setting future direction of the Category
- Hiring and coaching the best talent
- Acquiring partners by actively identifying, prioritising and onboarding to the platform
- Developing partners by driving and managing end to end partnerships
- Collaborate cross-functionally to unlock partners' potential on the platform, drive brand growth and adoption of livestream and short videos
- Navigating through ambiguity, adapting to frequent changes and influencing key stakeholders to drive decisions for the category
- Decomposing complex problems, devising new approaches and creating scalable solutions

Qualifications

Minimum Qualifications:
- Bachelor's degree or above
- 5+ years of working experience
- Strong track record in leading a category and delivering consistent growth;
- Experience in managing diverse teams. Ability to drive results by collaborating with crossfunctional teams;
- Excellent communication, presentation and analytical skills.
- Quick learner, proactive and resilient. Ability to cope well under pressure and thrive in ambiguous environments.
- Independent thinker, eager to win, grounded and focus on real impact

Preferred Qualifications:
- Experience working in a fast-paced start-up environment
- Experienced in category management at an e-commerce company, a large retailer, brand or agency side
- Strong sense of social content (livestream and short-video is a preference) , practical experience in the social commerce, content marketing, influencers, and creativity in the categories is a plus
- Strong network of E-Commerce industry landscape, consumer demands, digital evolution and mobile transformation is preferred

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.