At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

We are looking for passionate and talented people to join our logistics team. The team aims to provide better products and experience, better delivery costs, strengthen industrial supply chain capabilities, and enhance platform reputation and long-term value.

Responsibilities:
- Design fulfillment tools that align with the workflow of merchants to ensure efficiency and satisfaction for the merchants.
- Formulate a product strategy aimed at empowering sellers to enhance their assortment, availability, and post-purchase functions efficiently.
- Advocate for the implementation of features that enable sellers to optimize their product range, ensure availability, and streamline post-purchase processes effectively.
- Understand market practices, familiarizing with mainstream competitors, obtaining merchants feedback and understanding merchants fulfillment pain points.
- Possess outstanding merchant tool design and mid-end system design capabilities, with highly reusable product solutions that quickly meet the needs of global merchants.
- Set and monitor the product metrics that impact performance that are related to merchant tools, and identify product issues and formulate solutions through the effectiveness of data.
- Work across logistics, supply chain, cross function and technology teams, bridging the requirements and priorities of various teams to ensure alignment with our product roadmap and feasible delivery within resource constraints.

Qualifications

Minimum Qualifications:
- Proven working experience with international e-commerce merchant fulfillment tool and fulfillment system.
- Ability to dive deep into understanding the product, merchant fulfillment workflow, and the competitive landscape.
- Proven experience working across cross functional teams.
- Ability to manage and prioritize multiple requests, ensuring timely completion and alignment with business objectives.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $200000 - $390000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.