Responsibilities
About TikTok
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.
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About the Team
E-commerce's Governance and Experience (GNE) is a global team striving to achieve full satisfaction from customers, promoting a sustainable and risk-free sales environment, and providing the perfect purchase experience. The Moderation Team is part of the GNE organization. Our mission is to deliver trustworthy and excellent service experiences for every user of TikTok Shop.
We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
Responsibilities
- Translate e-commerce moderation policy into executable prompt designs to ensure the efficient application of large models in content review. Continuously optimize prompt through data analysis and model feedback to enhance automated moderation precision.
- Promote the launch of closed-loop automated moderation strategies to optimize moderation efficiency and accuracy. Monitor strategy execution effects and promptly adjust prompt to respond to business changes.
- Implement existing solutions for dedicated business areas to ensure the effectiveness of large models in specific business scenarios. Independently manage core metrics of vertical businesses, ensuring continuous optimization of content moderation strategies and achievement of business objectives.
- Work closely with policy, product, R&D, and Algorithm teams to ensure prompt designs comply with policy requirements and are operational. Promote the
application of large models in more business scenarios through cross-department collaboration.
- Drive decision-making through data analysis tools (such as Excel, SQL, Python), regularly produce operational reports, analyze strategy effects, and propose improvement suggestions.
Qualifications
Minimum Requirements
- Bachelor's degree or higher, preferably in Computer Science, Data Science, Linguistics, Data Analyst, Business Analyst or related fields.
- Internship experience, preferably in e-commerce, content review, natural language processing (NLP), or large model prompt design.
- Strong logical thinking skills, capable of translating review rules into technical solutions.
- Proficient in data analysis tools (such as Excel, SQL, Python), able to drive decision-making through data analysis.
Preferred Qualifications
- Strong interest in the field of large language models, willing to actively explore areas such as large language models/AIGC, or familiarity with natural language processing (NLP) technology, understanding the basic principles and application scenarios of large models (such as GPT, BERT).
- Experience in e-commerce platform operations, content review or AI model applications is preferred.
- Strong innovative spirit, able to propose novel solutions and drive implementation.
- Good project management skills, able to adapt to changing project requirements in a fast-paced work environment.
- Excellent communication skills, able to collaborate effectively with compliance, product, technical, and data teams.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
If you have any questions, please reach out to us at apac-earlycareers@tiktok.com