Join us.

We are looking for Data Analysts to join our Global e-commerce Governance and Experience Data Science team. The Governance and Experience team strives to build a worry-free shopping journey for our users on TikTok. We provide a trustworthy e-commerce experience by eliminating malicious sellers, ensuring listings are policy compliant, ensuring users receive authentic products in the condition they expect, and in the rare chance the order experience does not meet customer expectations, we make things right by providing hassle-free solutions.

Responsibilities
1. Responsible for the data analysis for E-Commerce, focusing on Governance and Experience for users and the platform;
2. Describe the situation of the business, explain the fluctuations of business and provide valuable suggestions with reports;
3. Design the monitoring systems independently to reflect any changes of business in time;
4. Dedicated to data insight and data solutions for governance and experience, helping to ensure a safe and trustworthy marketplace for our buyers, sellers and creators. Ultimately, aims to empower data intelligence systems to evolve, making the E-Commerce ecosystem better and better.

Qualifications

1. Bachelor's degree or above, major in mathematics, statistics, computer is preferred; or major in science or engineering or engaged in data statistics, analysis, modeling related working areas after graduation;
2. Proficient in SQL and Tableau, and familiar with Python or R for data analysis is a plus;
3. At least 3 years of working experience in data analysis, experience in Ecommerce trust & safety/customer experience is highly preferred;
4. Able to complete reports and communicate with the global team and senior leadership independently;
5. Ability to quickly pick up the business domain, be a fast learner and be curious;
6. Can keep up with the fast growing business pace, be brave for pressure and be flexible for changes.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $101080 - $220611 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.