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TikTok Commerce - Creator Experience Operations, London

AT TikTok
TikTok

TikTok Commerce - Creator Experience Operations, London

London, United Kingdom

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

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The creator acquisition and incubation team in TikTok's primary objective is to mass attract and onboard creators and incubate them to certain levels through scaling means.

Responsibilities:
- Proactively identify the needs and pain points in creators' operation & experiences, and deliver clear business improvement recommendations. Collaborate with the Product, Experience, and Market teams to reduce creator violations and enhance their experience.
- Improve internal and cross-team communication mechanisms. Identify key business issues and risks, break down critical steps, regularly analyze and review work projects, and align goals with key stakeholders to ensure successful project implementation.

Qualifications

Minimum Qualifications
- Minimum of a Bachelor's degree and at least 3 years of work experience.
- Sensitive to data with strong data analysis skills.
- Ability to work collaboratively across cross-functional teams.
-Excellent communication and interpersonal skills, with experience in project management, and a resilient team player.
- Adaptable and quick learner with strong structured thinking and a result-oriented mindset.
Preferred Qualifications
- Experience in the e-commerce industry, cross-border field, or relevant international experience is preferred.
- A deep understanding of the Tiktok Creator ecosystem, with knowledge of creator sales or influencer marketing, is a plus.
- Knowledge of e-commerce governance, experience, and affiliate products is preferred.
-Self-motivated with a proven track record in stakeholder management, strong problem-solving skills, and the ability to thrive in an ambiguous working environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client-provided location(s): London, UK
Job ID: TikTok-7438642036201179400
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.