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Technical Solutions Consultant, Performance

AT TikTok
TikTok

Technical Solutions Consultant, Performance

Singapore

Responsibilities

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

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To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Introduction
As Monetization Product Operations (MPO) our goal is to help businesses have seamless experiences with our advertising solutions, by designing and scaling processes to resolve technical issues within our product. We're a global team with regional hubs in Singapore, China, Israel, London and multiple locations in the US, and we're expanding to more hubs.

TikTok seeks experienced Advertising/Marketing technology consultants to support TikTok's top advertisers. This role involves close collaboration with in-market Sales and regional product marketing teams, while working directly with advertisers to guide the implementaiton of our Performance and Ad Measurement solutions. Ability to self-motivate, prioritise and influence partners are key skills. Candidates will be working with various technologies and are expected to have hands-on experience implementing technology solutions for fortune 500 companies.

Responsibilities:
- Lead customer product integration and technical enablement efforts (e.g., Pixel, Catalog, SDK), ensuring seamless product launches that meet business objectives and reduce the client's overall Time to Value.
- Foster product adoption by identifying opportunities from both technical and market perspectives, gathering customer feedback to provide actionable insights to the product team, and actively supporting product improvement.
- Partner with Sales to understand client's targets and KPIs and lead deep-dives into their existing performance results
- Deliver best-practice recommendations to clients across Signals and Account Performance, supporting Sales in driving their implementation with Advertisers
- Oversee both project execution and business outcomes, coordinating cross-functional teams to ensure timely and successful delivery.
- Stay informed on industry trends and developments, establishing yourself as a thought leader across clients and cross-functional teams.

Qualifications

Minimum Qualifications:
- Bachelor's degree in computer or data science, similar technical field of study or equivalent practical experience
- 5+ years of digital and/or mobile advertising background with an understanding of advertiser measurement technology.
- Proven customer-facing experience in a technical consulting capacity, being able to translate technical concepts to non-technical audiences.
- Demonstrated experience partnering with Sales and Product teams to drive product adoption across key client accounts.
- Experience in analyzing and optimizing campaign advertising performance using technical solutions and best practices.

Preferred Qualifications:
- Front-end development background and/or mobile development experience
- Experience working with or implementing mobile SDKs (iOS and Android), server-side technologies, APIs
- Prior experience working with Mobile & Web analytical tools (Google Analytics, Firebase, Appsflyer etc)

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client-provided location(s): Singapore
Job ID: TikTok-7434193960111130907
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.