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Strategic Partnership Manager - Global Payment

AT TikTok
TikTok

Strategic Partnership Manager - Global Payment

Ho Chi Minh City, Vietnam

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

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Team Introduction
The Global Payment team of Bytedance provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok.

Responsibilities
This role is responsible for developing and managing strategic partnerships to achieve best-in-class payment solutions. The ideal candidate will have a strong background in the payments industry, excellent relationship management skills, and a proven track record of driving results through strategic collaborations.
- Build and maintain strong relationships with key partners, ensuring continuous alignment and collaboration.
- Identify and evaluate potential strategic partners to enhance global payment capabilities.
- Develop and execute partnership strategies that align with the company's objectives and growth plans.
- Negotiate and finalize partnership agreements to ensure mutually beneficial outcomes.
- Engage SBV and key authorities with cross-team members when required.
- Monitor and analyze payment performance metrics to ensure optimal outcomes.
- Work closely with internal teams (e.g., Product, Solutions, Compliance) to integrate partner solutions and enhance payment processes.
- Identify opportunities for improving payment systems and processes through strategic partnerships.
- Staying up-to-date with industry trends, market developments, and competitive landscape in the global payments space.
- Conducting market research to identify emerging opportunities and potential threats to the business.
- Provide insights and recommendations to the leadership team based on market analysis and partner feedback.
- Establish clear objectives and key results (OKRs) for strategic partnerships. Track and report on the progress of OKRs, making adjustments as necessary to achieve targets.

Qualifications

Minimum Qualifications
- Bachelor's degree in Business, Finance, Marketing, or a related field. MBA or advanced degree is a plus.
- Excellent communication and interpersonal skills.
- Fluent business communication in English.
- Ability to analyze data and make data-driven decisions.
- Proven ability to manage multiple partnerships and projects simultaneously.
- Strategic thinker with a results-oriented mindset.

Preferred Qualifications
- 5 years of experience in partnership management, business development, or strategic roles within the payments industry.
- Ideally, the candidate to have experience working in non-bank IPS companies.
- Knowledge of global payment systems, regulatory requirements, and industry best practices.
- Strong negotiation and contract management skills.
- Occasional domestic and international travels

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client-provided location(s): Ho Chi Minh City, Vietnam
Job ID: TikTok-7444806921368193287
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.