Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Insight:
CDN Site Reliability Engineering combines software and network engineering with system operations to build and run large-scale, massively distributed infrastructure. Our Edge SREs ensure infrastructure services are reliable, fault-tolerant, efficiently scalable and cost-effective. We dive deep into the stack, including network, OS, and applications, to quickly resolve complex functional and performance issues.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities:
- Architect and implement solutions that enable both internal and external customers to harness the power of TikTok's content delivery network.
- Contribute to data pipelines, tools, automations, visualizations and monitors to facilitate the operation and optimization of edge services.
- Data monitoring and alerting, data quality assurance and anomaly detection.
- Document team processes and policies, including methods of engagement and SLOs.
- Analyze, design and implement solutions at the system level to remove bottlenecks and improve edge service performance.
- Implement monitoring and alerting to improve issue detection and response.
- Work in a fast-paced environment. Participate in technical operations and rotations in response to performance and reliability issues.

Qualifications

Minimum Qualifications:
- Bachelor's degree with 2+ years of experience in Computer Engineering, Computer Science, or related fields, or equivalent experience.
- 2+ years working experience in the field of CDN performance and traffic engineering, network solution architecting or network-focused site reliability engineering roles.
- Experience in networking technologies such TCP/IP, BGP, DNS, etc. in a carrier-grade environment. Past experience with CDN technologies.
- 2+ years experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and Python.
- Strong analytical skills and the ability to solve real world problems in a fast moving environment.

Preferred Qualifications:
- Experience in operating in a multi-CDN environment.
- Understanding of IPv6 and IPv4-IPv6 coexistence technologies.
- Self-driven and capable of working with ambiguity and moving projects from concept to delivery.
- Experience in designing, analyzing and building automation and tools for large scale systems.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6

This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $216600 - $502550 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.