At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
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The Global Monetization Integrity team ensures safe and quality experiences for Advertisers to enable TikTok in its mission to inspire creativity and bring joy.
MI Incident Response team is responsible for investigating high risk and urgent escalations that reference TikTok ad products as well as mitigating any potential risks and preventing reoccurrence.
Risk Analyst's core responsibilities will include perform proactive analysis and public opinion monitoring to identify potential incidents before direct enquiries are made by regulators or media. Coordinate long term solutions to gaps identified during incident handling to prevent reoccurrence. Plan, initiate and manage special and critical events, including election monitoring.

Role & Responsibilities:
- Perform proactive analysis of market risks to identify vulnerabilities and potential incidents before direct enquires are made by external parties.
- Coordinate solutions to leakages uncovered during incident handling process and prevent reoccurrence.
- Conduct public opinion monitoring to identify potential issues with TikTok monetization that are covered in the media and ensure any confirmed issues are investigated and addressed.
- Build and maintain cross-functional working models and relationships to guarantee prompt and formal feedback during high-priority incidents and enable productive collaboration.
- Oversee key functions that support incident handling such as quality control, tooling, data and reporting.
- Initiate and own projects that are aimed at improving risk response and risk control systems and workflows.
- Provide ad-hoc insights, analysis and risk assessments when requested by leadership or key XFNs.
- Perform data analysis to uncover gaps in current risk response measures as well as to provide overview of qualitative and quantitative risk trends related to incidents, elections, critical events and other special events.
- Prepare, monitor and report on special and critical events, such as elections, conflicts, attacks and other significant events that may disrupt safe experience for TikTok users

Qualifications

Minimum requirements:
1. 2+ years of risk investigations and operations experience preferably in incident response, business analytics, audit, consulting, or trust & safety;
2. Fluent written and spoken Japanese plus business level English;
3. 2+ years experience in conducting root cause analysis or similar assessments with proven record of actionable insights.
4. Strong analytical and research skills including OSINT;

Preferred requirements:
1. Ability to work in a fast and evolving environment with a keen eye for detail;
2. Ability to maintain a high degree of confidentiality while meeting strict deadlines;
3. BA/BS degree

About the Hiring Process
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.