Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok , Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving everday. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.
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Team Introduction
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and a better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
About the Role
The TikTok E-commerce Governance Platform Product team is located in five countries: China, SG, UK, Dublin, and US, and is responsible for the efficiency and experience of the governance strategy operation ,strategy products team, building a global governance and control platform and operation tools, and providing efficient products solutions for multi-market and multi-risk scenarios governance.
1. Responsible for the operation of global e-commerce governance engine products, including internal risk control platform, external business talent violation center, and appeal center, etc;
2. Be responsible for planning and building the product operation system of the governance engine;
3. Establish monitoring index system, conduct data traction, sort out GTM system and process, and improve product penetration and satisfaction;
4. Formulate the cooperation system between product, RD team and regional / global operation teams, converge and filter the product problems feedback by operators, merchants and experts, output effective solutions and improve product capabilities.
Qualifications
Minimum Qualifications
1. 3 years of experience in product design, marketing and strategy in the internet industry. E-commerce experience in a related domain is a plus.
2. Proven experience in influencing product development and strategy using quantitative and qualitative market insights.
3. Excellent communication and teamwork skills, comfortable navigating global organizational structures and aligning objectives with cross-functional teams.
4. Strong analytical skills and a bias for action, comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial and error iterations, and constantly improving.
Preferred Qualifications
1. A Bachelor degree or a Masters degree in related fields (Computer Science, MBA, Economics, Data Science) preferred.
2. Excellent communication and persuasion skills, organizational coordination, and ability to handle pressure, with a result-oriented mindset.
3. A good understanding and practical experience of back-end technology, platform products, or models.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.