Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

LATAM Program Manager | Business Training & Development (BTD) - São Paulo

AT TikTok
TikTok

LATAM Program Manager | Business Training & Development (BTD) - São Paulo

São Paulo, Brazil

Responsibilities

About the Role:
We are seeking a highly motivated and detail-oriented Program Manager to join our LATAM Business Training & Development (BTD) team. In this role, you will design, implement, and manage strategic learning programs that empower our commercial teams across Latin America to grow, perform, and lead with confidence. Your work will have a regional impact, supporting diverse markets across LATAM, while also contributing to the global learning agenda through close collaboration with our international teams.
You will partner cross-functionally with key stakeholders in Sales, Product, Measurement, Creative Ops, Marketing, HR, and Global L&D to ensure that our programs are aligned with business priorities, rooted in context, and designed to deliver measurable learning outcomes.

Want more jobs like this?

Get jobs in São Paulo, Brazil delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


Responsibilities
- Design and manage end-to-end learning programs focused on business enablement: sales excellence, product education, leadership and professional development.
- Collaborate with subject matter experts and regional stakeholders to localize and scale global learning initiatives.
- Drive program operations, including planning, logistics, communication, stakeholder alignment, and post-program evaluation.
- Facilitate learning experiences (virtual or in-person), ensuring engagement, clarity, and impact.
- Use data to assess learning effectiveness and continuously improve programs based on feedback and business outcomes.
- Build strong relationships with cross-functional teams and act as a thought partner to the business on learning strategy.
- Stay informed about industry trends and innovative learning practices to keep our programs forward-looking.

Qualifications

Minimum Qualifications
- 5+ years of experience in Program Management, Learning & Development, or related fields.
- Strong project management skills with the ability to manage multiple priorities in a fast-paced, matrixed, and global environment.
- Proven ability to design and deliver impactful learning programs, tailored to business needs.
- Excellent communication and facilitation skills, both written and verbal.
- Proficient in English and Portuguese.

Preferred Qualifications
- Experience in the tech or media industry.
- Familiarity with learning tools (e.g., LMS, survey platforms, analytics dashboards).
- Background in instructional design or adult learning theory is a plus.
- Experience working across diverse markets and cultures in Latin America.

Client-provided location(s): São Paulo, State of São Paulo, Brazil
Job ID: TikTok-7486157273820547346
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.