At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team introduction:
TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.

About the Role
We're looking for a skilled acquisition sales leader to join as a High Value Acquisitions Sales Lead for our North American SMB team. This leader will oversee an acquisition sales team, driving growth in our fast-growing SMB new business segment. You will manage a team that supports innovative acquisition and onboarding best practices across a diverse set of new customers, focusing on driving revenue and product adoption. You will build and empower your team to test a variety of services to understand the effectiveness in addressing advertiser needs. Our ideal candidate will have demonstrated success in the leadership and optimization of acquisition sales, and the ability to work cross-functionally to identify and capitalize on opportunities.

Responsibilities:
- Drive revenue for TikTok by acquiring and onboarding a variety of direct clients and agencies.
- Drive strategies within the team related to product adoption and educating clients and agencies in a scalable fashion.
- Ensure that our clients receive the highest level of sales and operational customer service experience.
- Establish a structure that empowers ongoing, sustainable growth.
- Partner cross-functionally to identify new strategic scalable opportunities for the High Value Acquisition sales team; develop and manage complex SMB sales & service projects from problem definition to final execution; optimize the process to ensure timely and effective delivery.
- Manage, mentor, and develop a high-performing acquisition sales team.

Qualifications

Minimum qualifications:
- 5+ years experience in online acquisition marketing, sales, and product solutions for small businesses, and 2+ years of direct people management experience.
- Experience working with small businesses and developing strategies to scale services and support.
- Data-driven, capable of in-depth data interpretation.
- Leadership experience engaging and influencing at an executive level with cross-functional groups.
- Proven track record of building, developing, and leading high-performance acquisition teams.
- Excellent communicator and comfortable managing multiple tasks.
- Strong executive presence and ability to work under pressure.
- Proven track record of reaching and exceeding sales goals.

Preferred qualifications:
- Expert knowledge of social media, mobile apps, and digital and mobile marketing.
- Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
- Experience leading acquisition sales or account management teams within the SMB space.
- Passion for TikTok marketing, and up for the challenge of building something from the bottom up.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2