Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.
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Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality. We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users.
As part of GNE organization is our Service and Moderation Team (SMT), who deliver Customer Service to our Buyers, and Selling Partner Support to our Sellers & Creators.
The Selling Partner Support (SPS) team are looking for a Graduate Regional Business Analyst who is responsible for supporting the metrics reporting system to help with business reviews and decision making. This position will provide key analytical, reporting, forecasting support for the group and will be responsible for developing reporting and variance analysis regarding weekly/monthly/bi-monthly statistics, provide support & recommendations regarding performance.
We are looking for talented individuals to join us for a graduate program in 2025. Graduate programs at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.
Responsibilities
- Gather, analyze, and report information related to the current support processes.
- Extend the data automated reporting solutions, and other proactive efforts that tie results to our overall business goals.
- Provide summary reports on various processes, including volume forecasting.
- Assist in development of key business suggestions and review documents including internal and external business reviews.
Qualifications
Minimum Qualifications
- Graduated with a Bachelor's degree or above in 2023 or onwards. Preferably in data analytics, business management, business administration.
- Available to start in May 2025.
- Experience in business analysis and reporting management is preferred.
- Excellent written, verbal and interpersonal communication skills.
Preferred Qualifications
- Proficiency in European (ES/FR/DE/IT) languages is a plus due to high level of engagement with local stakeholders and specific local language data analysis.
- Fast learner, passionate about participating in business, and able to adapt to high intensity and fast growth work environment.
- Experience in eCommerce or marketplace platforms is a plus.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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