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Employee Relations Lead - USDS

AT TikTok
TikTok

Employee Relations Lead - USDS

New York, NY

Responsibilities

Team Intro:
Join our HR team as an Employee Relations Lead. You will join a fast-growing company and help shape our TikTok people experience. This position will be responsible for employee relations matters, advising HR Business Partners and business stakeholders on performance management approaches, appropriate disciplinary actions, and developing our investigative processes.

Responsibilities:
- Lead and inspire a team of Employee Relations professionals that is forward planning and strategic in managing complex workplace matters and implementing appropriate resolutions.
- Enhance the employee experience by proactively identifying and addressing workplace concerns, de-escalating conflicts, and resolving issues before escalation.

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- Conduct and oversee sensitive workplace investigations, ensuring fair and consistent resolution of employee relations matters.
- Balance proactive engagement with urgent response efforts, effectively prioritizing critical employee relations cases.
- Partner with business leaders and HR teams to develop and implement best practices that foster a positive and compliant work environment.
- Facilitate employee listening sessions, focus groups, and one-on-one coaching to address concerns and promote a culture of trust and transparency.
- Interpret and refine global employee relations policies, programs, and processes to align with business objectives and regulatory requirements.
- Review and interpret case data to identify trends, risks, and opportunities for continuous improvement in employee relations strategies.
- Return-to-Office: To enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Qualifications

Minimum Qualifications:
-5+ years of corporate employee relations, HR compliance, or employment law experience.
-2+ years managing a team of ER professionals, with a proven ability to lead and develop talent.
-Expertise in conducting workplace investigations and providing guidance on complex performance and behavioral matters.
-Experience building and scaling ER frameworks, including performance management and accommodation processes.
-Deep knowledge of employment laws and regulatory requirements, with the ability to apply them practically in a business setting.
-Proven ability to influence without authority, working effectively with senior leaders, HR peers, and cross-functional partners.

Preferred Qualifications:
-2+ years of experience in the tech industry, ideally in social media.
-Thrives in ambiguity, with the ability to problem-solve and drive clarity in complex situations.
-Strong verbal and written communication skills, with the ability to deliver succinct, high-impact messages.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $156000 - $280800 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): New York, NY, USA
Job ID: TikTok-7480721834078800146
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.