Responsibilities
Team Introduction
TikTok continues to unlock opportunities for artists and labels, with a brilliantly engaged community who love to build connections with artists and their music. The team is working globally and locally with artists, managers and labels to unleash the promotional and marketing power of TikTok, helping talents to secure success on the platform, music streamings, hit charts and brand collaborations.
What's SoundOn
SoundOn is a music distributor that allows musicians to distribute their music work directly to TikTok products and other DSPs. Our vision is to nurture the local independent artists by supporting them in distribution, promotion, and career development
Responsibilities
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- Oversee the catalog onboarding process with new clients for efficient content and metadata ingestion between clients and off-platform partners.
- Moderate and enforce on and off-platform operational standards to ensure the successful delivery of client releases.
- Troubleshoot and proactively identify any issues involved in the distribution process between clients and distribution partners, ensuring all assets are delivered correctly and deadlines are met for clients and vendors.
- Communicate and respond to inbound requests from clients, digital service platforms and distribution partners.
- Assess and refine internal workflows and best practices to improve the client and distribution experience.
- Distill feedback and insights and form product development ideas. Justify the idea together with Product Managers team.
- Promote the product among its target users, monitor and analyse the usage, so as to improve the adoption rate and keep iterating user experience.
Qualifications
Minimum qualifications:
- 1+ years of experience in an operational or supply chain role at a content or music distribution company
- Business level Japanese and English skills
- Strong proficiency in Microsoft Excel and Google Sheets
- Strong problem-solving ability and technical understanding
- Excellent communication and negotiation skills
- Passionate about music
- Well-organized, dedicated, with the ability to plan and deliver on tight deadlines and pay outstanding attention to detail
Preferred Qualifications:
- Familiarity with DDEX, XML, and other metadata standards preferred
- Familiarity with third-party content management systems and programs including iTunes Connect, Spotify For Artists, and YouTube CMS