Responsibilities
Important Note: Please be advised that this job posting is for informational purposes only. This is a 6 month temporary assignment managed by HYLegal. All contractual terms, including payroll and benefits, will be handled by HYLegal. By applying, you agree that the information provided in your application may be processed for recruitment purposes, shared with the third-party agency, and other purposes in accordance with ByteDance's Applicant Privacy Notice https://sf16-sg.tiktokcdn.com/obj/eden-sg/uvyloeh7vhonuhf/privacy/ByteDance_Global_Applicant_Privacy_Notice.pdf
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
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Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
The Global Monetization Integrity team ensures safe and quality experiences for Advertisers to enable TikTok in its mission to inspire joy and creativity. The team is responsible for creating scalable and reliable solutions that allow TikTok Advertisers and businesses to interact in a trustworthy manner, always working to anticipate and protect against threats. They will do so by creating ad policies, managing content review processes, and more.
We are looking for talented multi-lingual individuals to join our team in Lisbon, Portugal. Whether you have existing experience in our industry or not, our expert teams will give you all the tools and support you need to learn how to grow your career in this incredibly important part of TikTok. In return, you'll help support the build up of ML capabilities for better advertising products. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.
This position will be responsible for meeting the Risk and Moderation demands. This means, as Global Operations Specialist, you will review & moderate advertisements entering the TikTok platform. By doing so, this will mitigate any risk to our community by supporting advertisers proactively, and effectively addressing violations of MI Policies.
Main Responsibilities:
- SOP Clarification and Training:
- Work with the BPs to clarify and eliminate ambiguities in the requirements/SOPs
- Provide simplified and straightforward tasks to labellers
- Deliver training to labellers for complex requirements
- Quality Improvement and Assurance:
- Constantly monitor and review the quality of the labelled data
- Identify the root cause of any issues and take appropriate remedial actions such as simplify or disambiguate the - - SOPs or provide additional training
- Identify opportunities or areas for improvement for key metrics and propose experiments to support initiatives
- Project Management:
- Ensure timely delivery of projects
- Coordinate effectively with key stakeholders
- Provide project visibility and progress updates to stakeholders through data
Qualifications
Minimum qualifications:
1.Fluent in written and spoken required language plus business level English
2. 1-3 years experience in operation for a tech or social media company data analytic experience but graduates also highly welcomed
3. Proficiency in data interpretation and analysis; Understanding of AI and Machine Learning concepts, particularly as they relate to data labelling is a plus
4. Excellent verbal and written communication skills for clear and effective communication with both requestors and labellers
5. Strong abilities in simplifying complex instructions and requirements, along with robust experience in training in a technical context
6. Experience in project management with strong organizational skills to manage multiple tasks concurrently, preferably in a data-intensive environment
Preferred Qualifications:
1. Strong analytical and problem-solving skills to identify and resolve issues
2. Strong technical skills in SQL and scripting languages (Python, R) are a plus
3. Fluency in English (written and verbal) and an additional language
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.