Responsibilities
About the team
The Global Monetization Integrity team ensures TikTok users have a safe experience while viewing advertisements. They work closely with advertisers to create ad policies, manage content review processes, and more. As we continue to add advertising on TikTok, this team is critical in assuring a joyful and creative ads experience for the community.
We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
Responsibilities:
1. Project Readiness, Delivery & Reporting:
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- Cooperate with Piller DUS on project support and requirements. Provide project specific insights, RCA and business metrics. ( Cooperate with XFN's where required, delegated)
- Template application, selection: Work with FA's and DCC on the use, application and criteria for Labeling Template use. ( TCS - JIMU / LP - Neeko )
- SOP Creation / Iteration: Align with RD, BP on requirements, adhere to SOP template. Maintain and update SOP during project lifecycle mapping to any change in requirements or RCA feedback.
- Queue Creation + Injection: Create Live and where required Practice, Test and 2RQA Queues. Across TCS and LP. Liase with FA for support. RD to own complex Queue injections. DUS to support uploading and injection of pre-identified data sets.
- Creation of GDS: Help create, maintain and iterate the Golden Data Set. CS Exam creation linked to GDS.
2. Training and Quality Adherence and Integrity:
- Train, Host or Record SOP review and application. Distribute to internal BD teams. ( LMS - Absorb)
- Monitor the quality of project outputs against KPIs and quality standards, taking corrective actions as necessary to maintain high standards of data accuracy and integrity.
- Queue Health Check: Perform periodic reviews and audits of ongoing projects to identify potential issues or areas for improvement, implementing solutions to enhance project outcomes.
3. Process Optimization and Problem Resolution:
- Identify and address operational challenges or inefficiencies, recommending and implementing process improvements to enhance project flow and compliance with best practices.
- Assist in the training and development of DUS team members to ensure they are equipped to meet project demands and quality expectations.
Qualifications
Minimum qualifications:
1. Bachelor's Degree or equivalent education/experience; knowledge in computer science, model training or machine learning is a plus;
2. Computer fluency and understanding of software and advanced internet functions;
3. Working experience in a major tech or social media company on labeling/model training, ads/content safety, training or related experiences is a plus;
4. Proficient skills in MS Office; G-Suite;
Preferred qualifications:
1. Fresh graduate with up to 1 year of full-time working experience with data/business analytics education/experience - internships highly valued. Please indicate your graduation date (month + year) and notice period (if any) clearly in your resume.
2. Proficiency in any of the following languages is a plus for supporting respective markets: English will be the primary language for work, while Malay, Arabic, Indonesian, Spanish, Thai, Vietnamese, Portuguese, Filipino, French, German, Turkish, Japanese, Dutch, Russian, Polish, Italian, and Korean will be used for market-specific projects in their respective languages.
3. Excellent problem-solving, task prioritization, follow-up, and quick learning skills.
4. Ability to maintain a high degree of confidentiality while meeting strict deadlines.
5. Strong technical skills in Excel, SQL and scripting languages (Python, R) are a plus.
Data Privacy Notice
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
If you have any questions, please reach out to us at apac-earlycareers@tiktok.com