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Data Center Facility Operations Technician

AT TikTok
TikTok

Data Center Facility Operations Technician

Ashburn, VA

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team
The Datacenter Infrastructure Engineering team supports the company's fast growth by building and operating hyperscale datacenters. The team manages the end to end lifecycle of server fleet, providing cloud solutions and various infrastructure services ensuring that they are scalable and are reliable. About the Role The team is looking for candidates with strong technical infrastructure backgrounds, passionate about engineering excellence, and providing effective and sustainable solutions with an eye to the future. You understand the challenges associated with deploying infrastructure at scale and have experience in designing systems and platforms that set the global standard for performance, availability, security, and cost. The work you do will influence processes globally.

Responsibilities
• Support the DC Operations team as a Subject Matter Expert to understand and manage design limitations and risks.
• Regularly audit, review, and collaborate with our CoLocation Partners on their maintenance program and effectiveness.
• Participate and review Data Hall Fit-Outs to confirm design specifications are being followed
• Manage and drive the change management process for high-risk maintenance activities in our data centers.
• Continually maintain positive and collaborative working relations with partner teams, vendors, teammates, and internal customers.

Qualifications

Minimum Qualifications
• Knowledge of standard power and cooling calculations necessary to determine capacity requirements (i.e., TIA-942, ASHRAE).
• Experience with Power Redundancy and its implementation in design (i.e., 2N or N+1 Distributed Redundant).
• Understand Cooling Redundancy and how Concurrent Maintainability is implemented in design (i.e., N+1 or N+2).
• Experience in the following areas:
- Supervision of the construction team to complete Data Hall fit-out experience, including IT services Coordination, Power and Cooling Planning.
- Influence the testing and commissioning team to perform L1 to L5 commissioning tests to validate the system design intent and resolve technical problems.
• Electrical and/or mechanical engineering experience such as generators, chillers, cooling towers, air handling units, UPS, electrical sub-distribution systems, etc.

Preferred Qualifications
• Diploma or Professional Certification in Electrical Engineering, Mechanical Engineering, or relevant discipline.
• A high level of agility with the ability to prioritize work and stay organized in a complex, fast-paced environment with high ambiguity.
• Vendors, projects, or program engagement experience.
• Good judgment with a calculated risk approach during uncertainties.
• Strong verbal and written communication skills with attention to clarity and detail.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

#LI-MZ3

Client-provided location(s): Ashburn, VA, USA
Job ID: TikTok-7314479580847982885
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.