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Communications Specialist - USDS

AT TikTok
TikTok

Communications Specialist - USDS

New York, NY

Responsibilities

About the Team
The TikTok U.S. Data Security Communications team plays a vital role in shaping and executing communications strategies that support our mission and engage key stakeholders. This includes external and internal communications, such as media relations, message development, thought leadership, crisis and issue management, employee engagement, and content creation. The team is also responsible in helping to shape the culture at USDS. The team collaborates closely with Global TikTok Communications, Public Policy, Legal, Trust & Safety, and Security to ensure alignment and consistency in messaging.

We are looking for a strategic and detail-oriented communications professional who is eager to grow in communications. This role is ideal for someone who is looking to deepen their expertise in a dynamic, fast-paced environment and take on increasing levels of responsibility over time.

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In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Job Responsibilities
- Work with the USDS Communications Lead to support the execution of strategic communications plans and programs that align with TikTok U.S. Data Security priorities.
- Develop and refine messaging, organizational announcements, presentations, FAQs, media materials, and internal communications to support key initiatives clearly and effectively.
- Assist in managing internal communication channels, including drafting leadership messages, supporting all-hands meeting agenda, logistics, presentation materials, employee communications and maintaining knowledge hubs.
- Work closely with senior executives to develop and refine their communications, presentations, scripts, etc.
- Monitor media coverage and industry trends, helping track and analyze issues relevant to USDS.
- Work closely with internal teams, including Public Policy, Legal, and Trust & Safety, to align messaging and ensure consistency across stakeholders.
- Support media relations efforts, including preparing briefing materials and drafting responses for inquiries.
- Collaborate with cross-functional partners to support proactive and reactive communication strategies.

Qualifications

Minimum Qualifications
- 5+ years of experience in corporate communications, public relations, or a related field.
- Strong writing and editing skills, with experience developing both internal and external messaging.
- Basic HTML experience to support internal newsletters and web-based content.
- Ability to distill complex topics, including security, privacy, and regulatory issues, into clear and compelling communications.
- Experience working cross-functionally with internal stakeholders to align messaging and execute communications strategies.
- Highly organized, with the ability to manage multiple priorities in a fast-paced environment.
- Eager to take ownership of projects and grow within the role.

Preferred Qualifications
- Previous experience working in technology, policy, regulatory, or security communications.
- Experience working in a matrixed, multinational company or high-growth organization.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $120000 - $180000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): New York, NY, USA
Job ID: TikTok-7484245693730785543
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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