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Client Solutions Planner (CSP) - São Paulo

AT TikTok
TikTok

Client Solutions Planner (CSP) - São Paulo

São Paulo, Brazil

Responsibilities

Team introduction:
The Client Solutions team establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction.

About the Role and Responsibilities
We are looking for a detail-oriented Client Solutions Planner to join our Client Solutions Team in M&E and Fintech vertical. The Client Solutions Planner is a crucial member of our growing Global Business Solutions team. As part of our sales team, the CSP will support sales team to achieve their quotes, making sure that all internal process are being followed. Success in this position requires the ability to thrive in a dynamic work environment, excellence in organizing and prioritizing demands and leading with multiple points of contact to carry out tasks

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You will:
- Guide implementation of campaigns to deliver against Client Goals
- Work with internal teams to guide inventory allocation
- Work with the Finance and Sales Ops team on any new client approvals
- Enter IO into Order Management System and track the progress from beginning to completion
- Trafficking Creatives and client assets
- Work with the CSM to manage Brand Lift Surveys and strategically deliver them to the TikTok customer base
- Assist in pre-sale pipeline management, reporting, and opportunity accuracy in CRM system
- Keep sales apprised of all key issues, updated and relevant data throughout campaign process
- Support and work with the Sales Team on pre-sale research and pitch
- Support CSM team in post-sales execution and reporting needs for clients
- Manage and grow post-sale client relationships with advertisers of all sizes

Qualifications

Minimum Qualifications
- Experience in managing large numerous of clients
- Ability to analyze data and identify insights to assess campaign performance;
- Proficient in English and Portuguese.

Preferred Qualifications
- Proactive attitude with excellent data analytical skills in excel,
- Knowledge and experience in the M&E and/or Fintech industry is a plus

Client-provided location(s): São Paulo, State of São Paulo, Brazil
Job ID: TikTok-7485854568057555218
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.