Responsibilities
Team introduction:
The Client Solutions team establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction.
About the Role and Responsibilities
We are looking for a detail-oriented Client Solutions Planner to join our Client Solutions Team in M&E and Fintech vertical. The Client Solutions Planner is a crucial member of our growing Global Business Solutions team. As part of our sales team, the CSP will support sales team to achieve their quotes, making sure that all internal process are being followed. Success in this position requires the ability to thrive in a dynamic work environment, excellence in organizing and prioritizing demands and leading with multiple points of contact to carry out tasks
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You will:
- Guide implementation of campaigns to deliver against Client Goals
- Work with internal teams to guide inventory allocation
- Work with the Finance and Sales Ops team on any new client approvals
- Enter IO into Order Management System and track the progress from beginning to completion
- Trafficking Creatives and client assets
- Work with the CSM to manage Brand Lift Surveys and strategically deliver them to the TikTok customer base
- Assist in pre-sale pipeline management, reporting, and opportunity accuracy in CRM system
- Keep sales apprised of all key issues, updated and relevant data throughout campaign process
- Support and work with the Sales Team on pre-sale research and pitch
- Support CSM team in post-sales execution and reporting needs for clients
- Manage and grow post-sale client relationships with advertisers of all sizes
Qualifications
Minimum Qualifications
- Experience in managing large numerous of clients
- Ability to analyze data and identify insights to assess campaign performance;
- Proficient in English and Portuguese.
Preferred Qualifications
- Proactive attitude with excellent data analytical skills in excel,
- Knowledge and experience in the M&E and/or Fintech industry is a plus