About Us
Our team comes from APAC Regional Business, Global Business Solutions. We partner with key market partners across the APAC region to drive their user growth and marketing strategy by owning and implementing customised marketing and measurement solutions, ad tech integration and platform innovation.

Responsibilities
- Lead Business Training and Development for select SEA Markets: Take ownership of training and development initiatives across the assigned SEA markets, ensuring they are aligned with both regional strategies and business priorities.
- Lead the New Employee Onboarding Experience (NEOE): Own the design, implementation, and refinement of the New Employee Onboarding Experience (NEO) for the APAC GBS team.
- Deliver onboarding programs to accelerate time-to-productivity and enable GBS new hires to succeed in a dynamic, fast-paced sales environment.
- Collaborate with stakeholders to ensure onboarding programs address both global standards and nation market nuances.
- Leverage advanced facilitation skills to create engaging and interactive learning environments that inspire participation, foster collaboration, and drive meaningful discussions across diverse groups.
- Conduct learning needs analyses to identify leadership and sales capability gaps. Collaborate with cross-functional teams to deliver programs that drive meaningful business impact.
- Partner with the APAC Business Training and Development team to co-create and scale regional initiatives, embedding global programs within the SEA market to ensure relevance and consistency.
- Develop cutting-edge curriculum and educational programs using mixed media, emerging technologies, and collaborative approaches to inspire creativity and ensure measurable outcomes across all delivery methodologies.
- Oversee the full program lifecycle, from needs assessment to design, implementation, and evaluation. Ensure initiatives are delivered with operational excellence and drive impact.
- Implement robust evaluation processes to assess program effectiveness. Use data-driven insights to improve outcomes and align learning initiatives with TikTok's strategic objectives.
- Continuously explore new approaches to learning, leveraging emerging technologies and innovative methods to keep programs engaging and impactful.

What You'll Bring
- Onboarding Expertise:Demonstrated success in designing and delivering impactful onboarding programs that accelerate employee readiness and improve retention.
- Business Training and Development Mastery:A strong track record of managing business training programs, ideally in a dynamic, fast-paced environment within the digital marketing or advertising landscape.
- Curriculum Design, Innovation and Facilitation:Exceptional skills in developing and facilitating cutting-edge, multi-modal learning programs using emerging technologies, collaborative methods, and innovative curriculum design.
- Experience managing training initiatives across multiple regions (with SEA focus), with the ability to balance global frameworks and market needs.
- Operational and Project Management Excellence: Strong end-to-end project management skills with a focus on prioritizing, multi-tasking, and delivering complex programs at scale.
- Data-Driven Approach:Experience using analytics to evaluate program success, identify opportunities for improvement, and align learning initiatives with broader business goals.

Qualifications

Minimum Qualification
- 5+ years in business training and development, with a specialization in onboarding program design and delivery, as well as sales enablement.
- Proven success in designing and delivering programs that drive revenue and enhance leadership capability.
- Lead scalable sales enablement programs aligned with business goals to support revenue growth.
- Design and deliver leadership development programs to empower ICs and leaders across all levels.
- Proven success in designing and delivering high-impact onboarding programs that accelerate time-to-productivity and enable new hires to thrive in a fast-paced environment.
- Experience managing end-to-end onboarding processes, from needs analysis to delivery and evaluation, ensuring seamless integration into the organization.
- Program Design and Innovation: Skilled in creating and delivering multi-modal, cutting-edge learning programs with measurable behavioral and business impact. Strong facilitation skills.
- Regional and Global Collaboration: Ability to adapt global strategies for market needs, ensuring seamless program delivery and alignment with SEA priorities.

Preferred qualifications
- Data-Driven Approach: Expertise in using analytics to evaluate program effectiveness and demonstrate ROI.
- Operational Excellence: Strong project management skills to oversee end-to-end program delivery.
- Familiarity with the digital marketing and advertising landscape, with insights into the drivers of success for sales teams in this industry.
- Tertiary qualifications in learning and development/education, management, organizational psychology, learning and development, adult education, or equivalent professional experience. Coaching certification is a bonus.
- A drive to create impactful learning experiences that enable team success and accelerate readiness across multiple markets at all stages of the employee lifecycle.
- A willingness to travel as required to connect with teams across APAC and deliver programs in person.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.