Director, Travel & Expense Lead

Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you!

Join our team! Global Procurement is the organization which manages and optimizes the third party spend of Thomson Reuters. Our mission is to partner with our stakeholder to acquire the right goods and services at best value and within an acceptable risk perimeter in order to drive our corporate objectives. In order to achieve our mission we integrate and manage a highly complex network of products, services, processes, technologies and suppliers across all Thomson Reuters locations worldwide.

About the Role

• Build and enhance relationships with T&E suppliers to achieve exceptional levels of service quality whilst maintaining best-in-class compliance controls, Manage the Corporate Card and Travel Program worldwide including the strategic relationship with the T&E suppliers involved.
• Monitor adherence to T&E policies and conduct regular internal audits. Develop training programs to ensure employees understand and follow guidelines and T&E policy.
• Act as the final escalation main point of contact for solving expenses and travel issues, emergencies and grant the appropriate support to the team to solve,
• Drive and steer transformation initiatives for the T&E Program, Drive and foster a culture of continuous improvement, collaboration and entrepreneurialism.
• Develop team members and grow their careers across T&E and the Centre of Excellence. Foster a collaborative and inclusive work environment.

• Global T&E vision and strategy for Thomson Reuters including processes, policies and systems for short-, mid- and long-term execution,
• Communication and training plan to keep TR employees and management informed about the T&E performance and updates,
• A fully implemented and operational centralized system and team for T&E management,
• Flawless and frictionless customer experience performance for our T&E Program. Enhanced user experience with mobile and automated solutions and self-service tools,
• Develop and keep longstanding relationships with our Corporate Card, Airlines and Hotel Chains suppliers,
• High compliance rate against the T&E policy and SOX controls.

• Significant experience in solutioning and implementing a T&E Programs and Policies that delivers solutions and services to a global business,
• Ability to ensure the effectiveness of the organization through establishing the organizational structure, digital tools, processes and governance
• Proven experience in leading and managing a diverse, multicultural team, ideally distributed across multiple countries.
• Ability to identify and mitigate risks associated with travel and expense activities, ensuring alignment with corporate governance standards.
• Proficiency in optimizing end-to-end travel booking processes, including vendor negotiations and partnerships.
• Proficiency in using data analytics to drive informed decision-making and continuous improvement.

• Strong experience in coaching and mentoring, helping to develop a T&E team that has well-rounded knowledge of industry,
• Ability to effectively plan, organize and manage resources; and to lead change across the organization to achieve organization-specific goals,
• Strong ability to drive high performance in the T&E team by enabling effective collaboration with critical stakeholders and bringing efficiencies in managing the expenses holistically,
• Building mutually beneficial relationships with colleagues and stakeholders that deliver results through effective collaboration.
• Ability to manage multiple priorities in a fast pace operational changing environment.
• Ability to exercise independent judgment and recognize the critical impact to the business,
• Excellent written and verbal communication skills, gravitas and credibility working with senior executives,
• Excellent (external and internal) relationship management and cross-functional leadership skills
• Proven experience in managing relationships with travel vendors, service providers, and technology partners.

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social, and Governance (ESG) initiatives for local and global impact.
• Purpose-Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.