Business Process Analyst

Business Analyst
Are you passionate about the chance to bring your experience to a world-class company that is market- leading for both content and technology? If yes, we are looking for you.
Join our team! The Business Architecture team is looking to add a Business Analyst within our Enterprise process group to support our Enterprise Process Taxonomy development and application. As a part of the enterprise process design team the business analyst will be expected to analyze organizational processes, assess business needs, and map out future processes for implementation.

About the Role

In this opportunity as Business Process Analyst, you will be responsible for:

• Participate in various internal engagements to analyzing complex data and processes to identify areas for improvement across the organization.

• Fluency in English Is Required
• 4+ years' experience mapping complex, cross-functional processes
• Bachelor's degree in business management, related field, or equivalent experience is required Strong verbal and written communication to convey findings and recommendations to diverse stakeholders.
• Capability to identify and solve business problems through innovative and practical solutions.
• Understanding of relevant tools and technologies used in process analysis and improvement.
• Ability to work effectively with cross-functional teams and stakeholders.
• Thoroughness in examining processes and data to ensure accuracy.
• Flexible and adaptable; able to work in ambiguous situations where the organization is in continuous change
• Must be a self-starter who is able to get up to speed quickly and work well both independently and as part of a global team.

• Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint.
• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.