How you will make an impact:
Global Business Services based in Manila, the Philippines are seeking a Vendor Master Data Representative who is a master of data accuracy related to Accounts Payable.
This role performs data input for creation and changes on the Vendor Master Data, which is a key function part of Procure to Payment (P2P) organization. This position is responsible for resolving all assigned incoming cases quickly and accurately, demonstrating knowledge of the end-to-end on the Vendor Master Data process with extreme focus on customer service, issue resolution to create a great end user experience.
This position involves operational activities and execution in routine systems and/or processes. It may require specialized training but does not require an advanced level of independent work, judgment, and/or decision-making.
The representative performs basic analysis in accounting, finance, procurement, and customer service. They apply their knowledge to synthesize information and draw conclusions based on the requested requirements.
They will work with a broad number of external and internal business partners, such as Vendors, Warehouses, Distribution Centers, Product Management, Accounting, Rebate Teams, Compliance & Audit. The focus is on driving a better process every day in their portfolio, using Thermo Fisher's Accounts Payables system.
What you will do:
• Process Vendor Master Data requests in a timely and accurate process manner, ensuring policies, procedures and SLAs are followed.
• Manage relationships with internal business partners to ensure data requests are complete and follow standards.
• Leverage analytical tools to identify, research, and correct/update data discrepancies, duplicates, and stale dated records. Assist in duplicate identification and data cleansing of master data loads as part of integration activities.
• Assist in the development of forms, procedures and work instructions. Identify data quality or process improvement opportunities.
• Establish rapport with internal customers and other teams, build effective relationships, and share wins and successes
• Ensures quality in customer service levels are maintained both internally and externally.
• Other related duties as required and/or assigned
How you will get here:
Education
• University or College degree
Experience
• 2+ years of experience or Relevant working experience
Knowledge, Skills, Abilities
• Ability to quickly learn organization specific computer applications, ability to learn accounting principles
• Good spoken and written communication skills are required to collaborate with various partners
• Microsoft Excel skills (advanced requirement)
• High attention to detail and accuracy as data entry is a critical component of role
Travel Requirements
• Less than 20%