TEM Product Specialist (m/f/d)
Job ID: 231254BR

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

• You will work in a multi-disciplinary team, partnering closely with the others in the Sales and Service organization to learn, understand and develop the market, use your technical understanding and product knowledge to improve sales strategy, develop presentations to support plans, reply to tenders, direct applicable product solutions and develop effective processes for closing opportunities.
• Using your technical knowledge and excellent communication you can optimally engage prospects and be a consistent point of technical information on the product portfolio represented. Working the entire sales cycle from lead to closure, this role will work many aspects to make business successful, including NanoPort colleagues (our demonstration facilities), Account Managers, and Product Leaders in Marketing and Management functions.
• As an Electron Microscopy authority, you will deliver on a product quota, help drive the regional tactics and support territory development for academia and industry.
• You will be the main technical contact for Account Managers, the face of the Thermo Scientific brand for external customers, partners & clients in most situations including technical explanations, distilling customer needs to internal team members to develop solutions, supporting specific external-supplier/partner proposals and observing, reporting and reacting to market trends.
• In this role you will constantly build and support relationships with key opinion leaders through outstanding delivery of seminars, workshops and product training and support key regional marketing events.
• The role will be an authoritative resource from product to field; being a key component of the customer feedback loop to support key application development.

• Extensive knowledge/ experience with TEM (Transmission Electron Microscope) instruments is a must. Experience with other high-end analytical equipment (like TEM holders, TEM cameras, sample preparation, SEM, FIB-SEM, XPS, EDS, CL, Atom Probe, or related material science and/or industry specific techniques) will be very useful.
• Experience in working in a matrix organization whereas you are responsible for clear communication throughout your team.
• Previous client-facing commercial experience desirable.
• Proactive self-starter.
• Willingness to learn, understand and develop commercial skills.
• Clear understanding of Material science applications in research and particularly as this relates to industry and industrial production needs.
• Extensive hands-on TEM operational experience & understanding of ground breaking techniques.
• Typically requires a M.Sc. degree or higher in Materials Science, Chemistry and or Physics and extensive electron microscopy experience
• Initiating and supporting sales development efforts in EMEA with creative ideas.
• Confident and engaging when speaking in public and client settings.
• Clear and open communication in English is important. German-, French- or Arabic-speaking countries are other key markets so speaking additional languages can be a bonus.
• Understanding customer markets, requirements, laboratory processes/methods and regulations.
• Develop and maintain successful customer relationships (internal and/or external).
• Articulate how our products impact material science and generate value for applications.
• Prioritize requirements and meet or exceed customer expectations.
• Continuously improve processes.
• Business Travel 50%

• Employment with an innovative, future-oriented organisation
• Outstanding career and development prospects
• Company pension scheme and other fringe benefits
• Exciting company culture which stands for integrity, intensity, involvement and innovation