Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Able to lift 40 lbs. without assistance, Cold Room/Freezers -22degrees, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials

Job Description

Join Thermo Fisher Scientific's team and make a difference by helping customers find cures, protect the environment, and ensure food safety. Your work will have a real-world impact and support your career goals.

Location/Division Specific Information

Unity Lab Services offers a comprehensive range of coordinated lab services, support, and supply management. Our tailored service offerings and knowledgeable service experts are equipped to effectively meet the specific business requirements of our customers' laboratories. Position based in Boston, MA.

• Use Thermo Fisher Scientific's or customer's inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing.
• Pickup of hazardous waste
• Delivery of Inventory packages within a laboratory environment
• Sustaining and maintaining of stockroom inventory
• Assisting in registration of chemicals into a chemical database
• Follow work processes as outlined by our written procedures.
• Actively listen to and address customer feedback, ensuring timely resolution and proactive communication with supervisor regarding any issues or potential challenges.
• Engage in process improvement activities.
• May perform other responsibilities as assigned by management.

• High School Diploma or equivalent experience, college degree is a plus.

• 2-3 years of relevant experience, preferably within a laboratory setting or services
• Demonstrated customer service, verbal, written, and presentation skills.

• Proficiency in English, along with effective communication skills and a commitment to delivering excellent customer service, are essential. Maintaining a professional appearance and upholding Thermo Fisher Scientific's values are important in all interactions.
• Possesses the interpersonal skills to be able to collaborate with various levels of Thermo Fisher personnel & customers.
• Operates handheld scanners and performs data entry function.
• Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Effectively manages multiple tasks and meets deadlines as needed.
• Works primarily at customer sites, which may require working independently. Work areas may include spaces where chemical-based allergens may be in use (such as penicillin, tetracycline, etc.)
• Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, and safety glasses, steel toe shoes, bump hats and/or safety glasses.
• Must be able to consistently lift, push, and pull 30-40 pounds; occasional requirement to lift 50 pounds using equipment like pushcarts and forklifts.