Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Secures and retains business for PPD through professional, consultative, proactive sales activities directed at decision-makers and decision influencers at existing and new clinical sponsors. Positions PPD as a primary or preferred provider for all patient recruitment services and support outsourced for clinical trials. Qualifies deals and develops proposals including defining the solutions and recommending pricing structures to meet strategic company goals. Serves as the primary contact until work is sold, then coordinates with the relevant clinical development area(s) to ensure a successful implementation. Acts as a liaison between sponsor and company on all business development activities and requirements. Gathers data on marketing trends and competitive products/services and pricing.
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Essential Functions and Other Job Information:
Essential Functions
- Orchestrates RFP strategy calls, develops client proposals, prepares client presentations, and negotiates and closes contracts. Signs new business authorizations at or above assigned authorization goal.
- Makes cold calls and client visits; maintain sales database; maintain cold call and client visit activity reports.
- Ensures client satisfaction through periodic client contact; report and develop recommendations to address client dissatisfaction; respond to all client requests.
- Mentors and trains junior level staff.
Job Complexity
Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
Job Knowledge
A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully
qualified, career-oriented, journey-level position.
Supervision Received
Normally receives little instruction on day-to-day work, general instructions on new assignments. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
Business Relationships
Represents the department as a prime contact on projects. Interacts with internal and external personnel on significant matters often requiring coordination between
functional areas. Networks with senior internal and external personnel in own area of expertise.
Qualifications:
Education and Experience:
Bachelor's degree or equivalent and relevant formal academic / vocational qualification
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years') or equivalent combination of education, training, & experience.
Experience in patient recruitment services supporting clinical trials is strongly preferred