Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

The Sales Operations Analyst will partner with the Sr. Manager, Sales Operations in the strategic and tactical execution of initiatives and projects to drive the Healthcare Market Division (HMD) sales organization towards meeting the criteria for success within the defined sales strategies and objectives. You will lead and maintain all reporting to ensure all the commercial teams needs are met. The ideal candidate will have strong business insight, combined with excellent analytical skills, technical skills and a bias toward action and teamwork. Strong process orientation and the ability to work in a cross functional environment at all levels are also required.

• Lead and run and enhance sales engagement with CRM and sales enablement platforms, specifically including Salesforce and Seismic.
• Provide insights on sales trends and performance metrics to drive informed decision-making and identify new selling opportunities.
• Own and/or collaborate on the development and maintenance of comprehensive sales performance reports and dashboards with PowerBI, using advanced analytics and visualization techniques.
• Drive continuous improvement in data processing and analytics capabilities related to sales and activity metrics.
• Design and implement ad hoc reporting solutions to support field- and inside-based sales teams and senior leadership, addressing business questions and providing data-driven solutions.
• Develop and detail the definitions, processes and business rules needed to ensure accuracy, consistency, and integrity of sales data across all sales effectiveness platforms.
• Ensure the integrity and efficiency of Salesforce data, implementing and maintaining effective data governance practices and data quality controls.
• Build positive relationships and establish trust with business partners and cross-functional teams, collaborating closely to understand their needs and align solutions with business objectives.

• Bachelor's degree required, preferably in business-related subject areas

• 5+ years of related experience in Sales Operations or Commercial Support
• Diagnostics, Medical Device, Pharmaceutical and Life Sciences experience a plus
• Experience in Salesforce Report and Dashboard creation

• Expertise with data visualization
• Ability to collaborate and build relationships with all levels of the organization
• Strong critical thinking and problem-solving skills
• Drive innovation and continuous improvement
• Ability to balance multiple projects and prioritize effectively
• Exhibits personal accountability to accuracy of information and meet results
• Proactive communication capabilities, identifying and addressing issues
• Work independently in a fast-paced environment