Work Schedule
First Shift (Days)

Environmental Conditions
Office

Job Description

Job Responsibilities

• Track and communicate estimated time of arrivals of domestic and international shipments to ensure timely delivery.
• Ensure the swift and accurate completion of customer orders, acting with a positive approach to resolve delivery issues.
• Focused efforts on parcel controls, administrator maintenance, pickup adherence, proper service level utilization, and expedite shipments to meet customer / BU requirements.
• Support and handle freight damage claims efficiently to minimize impact on operations.
• Build and communicate detailed final delivery carrier instructions at a product line and SKU level.
• Use SAP, BAAN, COGNOS, and other transportation suppliers' databases to find opportunities for improving processes and improving customer happiness by developing diverse reports of different complexity levels.
• Document standard work procedures and continuous improvement efforts to align with both site and functional objectives.
• Collaborate with supervisors to apply the PPI Business System, improving daily operations and reducing clerical work.
• Partner closely with employees across various departments and functions as well as with external customers to ensure seamless operations.
• Perform all job duties consistent with the Code of Ethics and the 4-I Values, maintaining adherence to ISO standards and regulatory requirements.

• Proven experience in logistics or a related field.
• Strong communication skills to successfully implement and track delivery schedules.
• Demonstrated ability to develop and analyze reports to drive process improvement.
• Ability to work collaboratively across departments and with external customers to achieve ambitious goals.
• Dedication to ethical practices and adherence to ISO and regulatory standards.
• Proficiency in using SAP, BAAN, COGNOS, or similar databases is highly desirable.