Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

Position Overview:

Thermo Fisher Scientific is seeking an Inside Sales Representative II with exceptional customer engagement skills to join our world-class sales team in Shanghai. In this role, you will be responsible for communicating with customers, delivering professional and efficient service. Your primary focus will be on stimulating customers' demand and managing sales pipelines to drive sustainable organic business growth.

Responsibilities:

• Establish contact with potential customers by phone, understand customer needs and provide corresponding solutions
• Actively torch customers, and carry out sales activities through phone calls, corporate WeChat and other social media, to achieve personal and team sales goals
• Coordinate cross-functional teams (such as Admin, CSR, legal, finance, planner, logistics, etc.), to ensure timely processing and delivery of orders
• Provide professional customer service, answer customer questions and doubts
• Timely track sales opportunities and customer relationships, establish long-term partnership relationships
• Continuously learn and understand the company's products and services, so as to effectively convey value and advantages to customers
• Provide sales reports and market feedback, support sales strategies and business development

• Bachelor's degree or above, preferably in the field of chemistry and biology; those with sales experience are preferred, especially in life sciences, medical, instrument-related industries.
• Possess good communication and negotiation skills, can effectively establish trust and relationships with customers
• Possess strong sales ability and goal orientation, can achieve sales goals under pressure
• Possess good team spirit, can work closely with the internal team to complete tasks
• Possess good time management and organizational skills, can effectively handle multiple tasks and projects
• Possess good problem-solving ability and customer service awareness, can effectively solve customer problems and doubts
• Possess good learning ability and adaptability, can quickly master the company's product and service knowledge