Why WWT?
Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.
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Why should you join Sales Operations?
As an Inside Sales Representative within WWT, you will have the ability to work within a high-performing team including Client Managers, Sales Engineers and Service Sales Reps to truly own the full scope of business and understand WWT's customer and business needs. The ability to realize and master the full quote to cash process will provide great value to WWT and the many verticals in which Inside Sales operates. The clearly defined career path within Inside Sales, as well as their excellent organizational leadership, makes this role a great opportunity to excel in a customer-facing aspect within the ever-growing IT field, both domestically and internationally.
Responsibilities Include:
- Initiate and provide day-to-day support of all quoting and order management activities within assigned accounts
- Strong working knowledge of key internal systems and processes, in-depth knowledge of our go-to-market strategy as well as partner facing applications and promotions that allow us to competitively source products and services
- Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
- Proactively build and maintain a strong working knowledge of assigned accounts
- Proactively build and maintain a strong working knowledge of strategic OEM products and services
- In-depth knowledge and use of WWT tools, processes and partner-facing applications to build and validate technical configurations
- Working knowledge of Direct and Indirect sources of supply and associated quote and order processes
- Proactively leverage product promotions and rebate incentives
- Working knowledge of the partner registration process
- Ability to recognize an opportunity to upsell or attach services
- Proactively provide detailed quote and order management reports to key stakeholders
- Assist, mentor, and onboard new sales ops employees
Personal Attributes:
- Ability to build and maintain strong relationships both inside and outside the organization
- Excellent communication skills
- Strong organizational skills
- Capability to multi-task and respond to change
- Perform duties with accuracy and with a strong degree of urgency
- Ability to prioritize and perform work in a timely manner
- Team Player
- A passion for learning and continued education
Qualifications:
- B.A., Business, Finance or other related field or equivalent work experience within the IT industry
- Minimum of two years sales or sales support experience in the information technology industry
- Proficient PC Skills (MS Office Suite)
- Ability to effectively utilize WWT internal systems, tools and processes
- Demonstrated leadership, communication and problem-solving skills
- Ability to travel as required meeting team and departmental goals (< 25%)
Want to learn more about WWT? Check us out here: https://www.wwt.com/about
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities
Preferred locations: MO, FL, NC, TX, AZ, MA, VA, AL, LA, GA, MN, OH, MI, WI, IA, SC