Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Able to lift 40 lbs. without assistance

Job Description

Role Overview

Join a world-class team at Thermo Fisher Scientific Inc. as a Trial Supplies Associate I, where you can contribute to advancing clinical trials through outstanding IT support. This crucial role ensures flawless management of trial supplies, maintaining the highest standards of accuracy and efficiency.

Key Responsibilities

• Coordinate the setup, distribution, and management of mobile devices used in clinical trials.
• Ensure devices are configured strictly according to project-specific requirements.
• Provide devices to global end-users within determined timelines.
• Maintain accurate inventory reporting and additional project documentation as needed.
• Offer tier II technical support to internal helpdesk teams and end-users.
• Collaborate with cross-functional teams to successfully implement IT solutions that support clinical trials.
• Monitor and troubleshoot device issues to ensure flawless operation throughout the trial period.

• Experience with mobile device management platforms preferred.
• Proven experience in device provisioning or IT support, preferably in a clinical trial setting.
• Strong technical troubleshooting skills and the ability to compete in a fast-paced environment.
• Outstanding attention to detail and organizational skills.
• Excellent communication skills, both written and verbal.
• Ability to work collaboratively in a diverse and inclusive team environment.