Work Schedule
Environmental Conditions
Job Description
Job Description
Thermo Fisher Scientific is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. As one team of 130,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patient's health. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Location/Division Specific Information
The Chromatography and Mass Spectrometry business develops and manufactures groundbreaking instruments, consumables, and software solutions for customers working in the analytical sciences (routine testing markets) and scientific research. We play an important role in various scientific fields, including chemistry, pharmaceuticals, forensics, environmental analysis, and biochemistry, among others.
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How will you make an impact?
The role of a Field Scientist, Applications is to provide scientific expertise and support to customers, sales teams, and internal partners within CMD (Chromatography and Mass Spectrometry Division) to resolve complex analytical challenges by applying chromatography and mass spectrometry techniques.
What will you do?
- Product Training: Conduct product training for customers virtually or remotely, in their laboratories, or at another onsite training center on the accurate use and application of instruments and software.
- Application Optimization: Collaborate with customers and internal teams to customize applications and methodologies. This includes troubleshooting, method development, and data interpretation. Responsible for collecting data from customer experiments or field trials, analyzing the data using statistical methods, and providing insights or recommendations based on the findings. They should be able to interpret scientific data accurately and communicate these results. Resolves customer issues & complaints.
- Technical Presentations: Create and deliver presentations to highlight the capabilities and benefits of solutions for various applications. Communicate scientific concepts to diverse audiences.
- Drive Teamwork: Work cross-functionally with internal teams, including marketing and sales, to support strategic execution of complaints and customer training processes
- Scientific Support: Stay informed about the latest scientific literature, methodologies, and regulatory requirements. Being a trusted guide to increase customer happiness and dedication which chip in to the overall success of the business. Provide scientific support and counsel to internal teams and customers and identify improvement opportunities.
How will you get here?
- A bachelor's degree (or higher) in chemistry, biochemistry, or a related scientific field and/or equivalent work experience.
Experience
- 2-3 years of hands-on technical experience with chromatography and mass spectrometry instruments, software, data analysis, and techniques.
Knowledge, Skills, Abilities
- Ability to work independently, handle multiple projects simultaneously, and meet deadlines.
- Outstanding partnership and collaboration skills to cultivate creativity and chip in to the team's success.
- Excellent problem-solving skills and ability to troubleshoot technical issues and provide guidance on product usage and optimization.
- Persuasive communication and presentation skills, with the ability to effectively convey complex scientific concepts to both technical and non-technical audiences.
- This position may require up to 75% travel.
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation, and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Benefits:
We offer driven remuneration, annual incentive plan bonus scheme, healthcare, company pension/retirement, and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.