Engineer III, Field Service

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office, Standing for full shift

Job Description

As an Engineer III, Field Service at Thermo Fisher Scientific Inc., you will have the outstanding opportunity to work in a special organization that is dedicated to enabling our customers to make the world healthier, cleaner, and safer. We are seeking individuals who consistently demonstrate ambition and a proven track record of success in the Engineering field.

Responsibilities:

• Determine the root cause of sophisticated technical issues and develop flawless solutions
• Collaborate with teams from various departments to successfully implement new initiatives
• Compete with industry-leading technologies to ensure our products are of the highest quality
• Deliver outstanding customer service by providing on-site assistance and resolving technical issues.
• Conduct regular inspections and maintenance to ensure efficient performance of equipment
• Daily location updates should be indicated in the programming group.
• Monthly delivery of expense reports, timesheets, and regional indicators is required.
• handle minimum inventory levels as defined by division levels.
• Achieve your PMD (Performance Management and Development) objectives.
• Update all software, tools, methods, user/service manuals, and hardware in your possession.
• compliance with NR-06 training.
• Carry out installations, preventive maintenance, corrective maintenance, and repairs of CDD & SDG equipment in accordance with local procedures and in coordination with the Field Service Manager
• Be in compliance with Service Max
• Provide support and/or training to less expert colleagues and distributors, for small, medium, and large equipment.
• collaborate in CAS score attendance of 9 to 10.
• handle and publish by regularly reading external CDD support bulletins.
• Prioritize the monthly preventive maintenance schedule for your region in agreement with current process.

• Bachelor's degree in Engineering or a related field
• Shown experience in a similar role
• Strong problem-solving skills and the ability to think critically
• Excellent communication and interpersonal
• Strong ability to effectively communicate sophisticated information and generate reports
• English and Spanish sophisticated
• Proficient in electrical/electronic technologies, mechanics, and software.
• Demonstrated knowledge of equipment management, including MTBF, MTTR, and Uptime.
• Possession of NR-06, NR-32, and NR-10 certifications.
• Ability to interpret technical manuals and diagrams effectively.
• Aligned with ThermoFisher's standards of conduct and ethical guidelines.