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Engineer II, Field Service

AT Thermo Fisher Scientific
Thermo Fisher Scientific

Engineer II, Field Service

Hangzhou, China

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

What Makes This Opportunity Unique

At Thermo Fisher Scientific, we're not just offering a job; we are providing an opportunity to craft the future of science. As an Engineer II, Field Service, you will join a hardworking team dedicated to achieving flawless execution in lab instrument services. Our world-class company offers an ambitious environment where you can collaborate with industry leaders and make a significant impact on scientific advancements globally.

Key Responsibilities

  • Exceptional Lab Instrument Services: Provide outstanding lab instrument services, including installation, basic training, preventative maintenance, repair, and compliance services. Your flawless execution will directly contribute to our world-class customer experience.
  • Collaborative Improvement: Work closely with other departments to improve the overall customer experience and ensure seamless integration of services.
  • Relationship Building: Develop and maintain positive relationships with customers in your assigned territory, bringing to bear your outstanding relationship-building skills.
  • Service Sales Support: Assist in service sales to help win more service orders, contributing to our ambitious growth targets.
  • PPI Projects: Actively contribute to Practical Process Improvement (PPI) projects sought at identifying effective strategies to improve work quality and efficiency.

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Requirements

  • Educational Background: A Bachelor's degree or equivalent experience in Life Science, Bio Engineering, Machinery, Electronics, Chemistry, or Pharmacy.
  • Field Service Experience: A minimum of 3 years' proven experience in field service is strictly required.
  • Communication Skills: Excellent communication skills, both internally and with customers, are crucial for success.
  • Team Spirit: A strong team spirit and the ability to work under pressure are highly valued.
  • Travel: Extensive travel will be necessary; hence, your willingness and ability to travel are important.
  • Language Proficiency: Proficiency in written and spoken English is a must.

Why Thermo Fisher Scientific?

Join us and be part of a team that is determined to make a difference. With our proven track record of success, you will have the opportunity to compete at the highest levels and contribute to our ambitious goals. Our collaborative environment fosters innovation and creativity, ensuring that you have the support needed to thrive. At Thermo Fisher Scientific, your work will have a tangible impact on the world.

Client-provided location(s): Zhejiang, China
Job ID: ThermoFisher-R-01276855
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Mental Health Benefits
    • Fitness Subsidies
  • Parental Benefits

    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Financial Counseling
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program