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Thermo Fisher Scientific

Engineer I, Field Service

Remote

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Engineer I, Field Service - Somerset, NJ - Remote

Thermo Fisher Scientific Inc. is seeking a proactive and driven individual to join our team as an Engineer I, Field Service. In this role, you will have the opportunity to make a significant impact by demonstrating strong work behaviors and providing excellent service and support to our customers. You will closely collaborate with our Service and Sales teams to promote positive customer interactions and maintain our reputation for exceptional service.

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Hours: Standard Day Shift - 40-hour week with flexible start times

Responsibilities:

  • Perform on-site installation and preventive maintenance of High-Performance Liquid Chromatography (HPLC) and Mass Spectrometer (MS) equipment at customer labs.
  • Schedule and track service calls, manage personal parts inventories, and complete service reports using service ticket management software.
  • Train customers on HPLC and MS equipment and software
  • Review customer data to determine equipment health and functionality.
  • Collaborate and share repair diagnostic information with engineering and customer service teams.
  • Stay up to date with technical bulletins and factory communications.
  • Act as a communication link between the customer and the company.
  • Regularly attend technical and service training provided by Thermo Fisher Scientific
  • Ensure accurate and efficient completion of service reports and administrative tasks.

Required Qualifications:

  • AS degree in Sciences, Engineering, Electronics. Military and equivalent work experience will be considered.
  • 1-2 years of experience operating and/or maintaining electronics
  • Valid driver's license

Preferred Qualifications:

  • Background in Chemistry or Biochemistry preferred.
  • Experience working in a regulated environment preferred.

Work Conditions:

  • Ability to travel up to 25% overnight domestic travel.
  • Ability to work overtime and/or outside regular business hours, and/or on-call work.
  • Physical strength required to manage weights up to 50 pounds on a regular basis.
  • Experience operating analytical chemistry equipment preferred.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

Job ID: ThermoFisher-R-01256762
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program