Day in the Life:

Assist in the Global oversite of the outsource kit vendors providing support to the Senior Manager for the proper distribution of kit production and order fulfillment ensuring supplies are processed in a timely manner.

The (Assoc) Logistics Coordinator Kitting Operations ensures a high level of support, service, reliability, and availability to external kit vendors and internal departments. Assisting with monitoring workload and key performance indicator matrices as well as analyzes data to surface inefficiencies and provide solutions. Investigates and resolves process deviations with regards to kit vendor related issues.

Keys to Success:

Education
High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification

Experience
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0-1 year) or equivalent combination of education, training, & experience.

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills, Abilities

• Accurate data entry skills with intermediate computer skills including Microsoft Office
• Strong analytical, interpersonal and time management skills
• Strong client and phone service skills
• Basic knowledge of Good Clinical Practices and department principals such as pre-analytical technique
• Excellent verbal communications and customer service skills in the English language -additional languages are an advantage
• Critical thinking and problem-solving skills to support quality decision making
• Good written and oral communication skills
• Ability to work in a collaborative team environment

Additional / Specific Job Responsibilities:

• Reports to Team Lead level or above
• Support daily coordination between kit vendor and GSS
• All operational day to day activities in regard to supply order management
  • Adding items to Master supply list in Preclarus Central lab data base
  • Managing Ship by Dates
  • System comments
  • Modifying Orders
  • Backorders
  • Express orders
  • Review/Releasing orders
  • Answering emails - phone calls on site supply queries
  • Placing re-supply orders
• Maintain communication channel to Project Management
  • Inform PM of delayed orders, backorders
  • Material outages
  • Short dated stock
• Supports information sharing within GSS department
• Attend weekly kitting vendor operational meetings
• Point of contact for issues and questions related to proforma invoices for supply orders, Starter Packs and Courier Contact Sheets.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

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