Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

When you're part of Thermo Fisher Scientific, you'll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Location/Division Specific Information

This position is based in Zaventem, Belgium, within Thermo Fisher Scientific's PPD® Laboratory Services team. You will work closely with industry thought-leaders and therapeutic experts to support our global operations.

• Report to Team Lead level or above
• Support the Management of PPD Kit Production (internal & external)
• Assist with the site list entry and maintenance of the global site list
• Update kit vendor on order level when/if needed
• Monitor daily kit vendor performance
• Coordinate with Materials Management
• Coordinate the review and required actions on custom reports
• Support resolution of Kit Vendor Quality Events, including incorrect documents, failure to release orders, and sending incorrect items
• Lead Kit Vendor SharePoint and maintain document repository
• Support daily coordination between kit vendor and GSS
• Handle all operational day-to-day activities in regard to supply order management
• Place re-supply orders and handle system comments
• Maintain communication channel to Project Management, keeping them informed of delayed orders or material outages
• Support information sharing within the GSS department and attend weekly kitting vendor operational meetings

• High level of dedication to accuracy and quality
• Strong problem-solving and critical thinking skills
• Ability to collaborate effectively with internal and external teams
• Demonstrated dedication to enhancing health outcomes

• High school diploma or equivalent experience is required.

• Minimum of two years general logistics experience with clinical trials required
• Or equivalent combination of education, training, and experience

• Excellent client and phone service skills
• Knowledge of Good Clinical Practices and laboratory principles
• Intermediate level of computer literacy
• Accurate data entry skills
• Outstanding analytical, interpersonal, and time management skills
• Excellent verbal communications and customer service skills in English; additional languages are an advantage
• Critical thinking and problem-solving skills to support quality decision making
• Shown negotiation and problem resolution skills
• Maintains confidentiality of client protocols and study data