Claims Consultant FL - CV07GE

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The Hartford Global Specialty - Financial Lines Employment Practices Liability ("EPL") Claims Group currently has an open Claim Consultant. As an EPL Claims Professional, you will be responsible for handling a caseload of claims-made, EPL claims, from inception to final disposition. As these claims are often duty-to-defend and in litigation, experience handling litigated EPL cases through resolution and managing defense counsel is required.

• Conducting investigations and analyzing and evaluating the information learned
• Appropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of each claim
• Communicating written position(s) to insureds and other required parties on coverage, liability, damages and other issues
• Setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustments
• Presenting cases to management for expense and/or indemnity reserve authority above established authority levels
• Developing and implementing resolution strategies through negotiations to achieve high quality outcomes
• Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review
• Understanding and analyzing potential extra-contractual liability as needed
• Attending trials and mediations as necessary
• Contributing to broader claim and enterprise goals by participating in audits, projects, training and product development initiatives
• Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
• Providing support and working collaboratively with business partners to evaluate and address claim trends and developments
• Address inquiries from agents and policyholders, providing superior customer service
• Provide key training and marketing support to Underwriters
• Willingness to attend and present at various industry events each year on risk management and claims topics
• Willingness to organize and present webinars and in-house risk management seminars for high profile insureds

• Juris Doctorate degree strongly preferred, College Degree Required
• Minimum of 7 years handling litigated coverage and liability cases and/or claims
• Candidate should be disciplined, independently motivated, results-oriented and able to focus on bottom line results
• Candidates are required to have knowledge and experience handling all aspects of EPL claims
• Candidates should demonstrate the following:
  
  
  • Excellent oral and written communication skills
  • Excellent strategic thinking ability and execution skills
  • Excellent negotiation and advanced technical claim handling skills, including knowledge of insurance coverage issues
  • Superior time, task prioritization and desk management skills.
  • An ability to communicate thoughts clearly and concisely, and to influence and persuade others
  • Ability to work with only moderate amount of supervision and employ a "team player" attitude.