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AVP IT Management

AT The Hartford
The Hartford

AVP IT Management

Charlotte, NC

AVP IT Management - IM05AE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

The AVP of Information Technology Management leads the Middle and Large Commercial Execution function. The leader must have a proven track record in Scaled Agile delivery. This role encompasses managing multiple Value Streams, executing on the established MLC roadmap, and leveraging Agile Release Trains to achieve business KPIs and OKRs in collaboration with Value Stream Owners, Product Transformation, Business, Architecture, Engineering, and shared services.

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Key responsibilities include overseeing Value Stream goals, partnering on solution design, and transforming the technology workforce into an engineering mindset capable of independent ownership and end-to-end delivery. The successful candidate must influence across the technology organization, engage in strategic planning and decision-making, and execute complex technology initiatives. Effective communication and the ability to influence senior leaders are essential, along with providing leadership through partnership and mentoring.

This role will have a Hybrid work arrangement, with the expectation of working in an office location (Charlotte NC or Hartford CT) 3 days a week (Tuesday through Thursday).

*Strong candidate has been identified

Job Duties:

  • Accountable for end-to-end technology execution, quality, financials, and workforce management for strategic investments and maintenance, ensuring compliance with NFR (Compliance, Audit, SOX controls, Disaster Recovery).
  • Partner with Business Owners and Agile product management teams to drive business value and prioritize capabilities.
  • Manage and negotiate complex stakeholder relationships within and across Value Streams and business leadership.
  • Develop and implement technology strategy, process improvements, risk mitigation, financial management, and resource planning.
  • Collaborate with enterprise leaders on digital transformation, cloud migration, and Generative AI initiatives.
  • Develop and lead a large organization with strong workforce strategies, including HR management for RTEs, Scrum Masters, BA, and QA leaders, while mentoring future leaders.
  • Effectively manage multiple vendor partnerships in an onshore/offshore environment.
  • Lead and govern the established Agile Maturity Roadmap using Agile SAFe framework, Chapters, and platform concepts.
  • Mature DevOps, RE, and QE practices, improve automation for continuous delivery, and build high-performing teams focused on continuous improvement.
  • Oversee financial management, including cost and time estimation to deliver business value.
  • Drive community engagement and productivity, lead innovation, implement new technologies, and demonstrate strong business acumen.
  • Engage leaders to support technology changes, act as a trusted advisor to the leadership teams, and utilize strong analytical skills to influence decisions.
  • Oversee product development and educate leaders on emerging technology trends.

Skills and Expertise:

  • 12+ years of technology leadership experience in delivering software solutions in a complex scaled agile environment.
  • Strong verbal and written communication skills are a must, as well as the ability to work effectively across internal and external organizations.
  • Solid background in technology, engineering, and familiarity with all aspects of the software development life cycle.
  • Strong understanding of business strategy and aligning technology roadmaps to business goals.
  • Servant leadership abilities with skills in cultivating tech talent for the future through coaching, development, and mentoring.
  • Ability to engage leaders across organizational boundaries and influence technology decisions.
  • Understanding and experience with AI, ML, and integrating data science models into operational systems, as well as Cloud.
  • Practical experience in the insurance domain with strong prior delivery experience is preferred.
  • Take ownership to support and promote continuous improvements across the organization.
  • Conduct market research on emerging trends for technology disruptors in the field, ensuring information protection and secure development practices.
  • Bachelor of Science in Computer Science or related field; Master of Science in Computer Science or related preferred.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$180,000 - $270,000

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits

Client-provided location(s): Charlotte, NC, USA; Hartford, CT, USA
Job ID: hartford-R2418357
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Fitness Subsidies
    • FSA
    • HSA
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
    • Remote Work Opportunities
    • Flexible Work Hours
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • On-Site Cafeteria
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program