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Special Operations Specialist/Technical Support

AT The Commonwealth of Massachusetts
The Commonwealth of Massachusetts

Special Operations Specialist/Technical Support

Boxborough, MA

Job Description

The mission of the Special Operations Team is to promote and deliver exceptional operational support to the operations of the Fire Service within the Commonwealth of Massachusetts, by providing professional, efficient, high quality support services to the local incident commander in a timely manner.

There are three teams that cover the Commonwealth: North, South and West. There are currently openings on all three teams. This is a part-time contract position with no benefits.

Ongoing employment is contingent upon meeting metrics on training attendance, completion of equipment checks and response to emergency calls. This requires that all employees work a minimum of 75 hours a year.

The duties of a special operations technician are:

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Drive large vehicles and trailers to emergency and planned events

Respond to emergency and planned events as part of the Special Operations Team

Operate complex equipment at emergency scenes and planned events, including but not limited to communications equipment and radios, drones, computers, audio visual equipment and off-road vehicles

Conduct maintenance, inspection, inventory and repairs that may include but not limited to Vehicles, UTVs, Trailers, Drones, Radios, IT Systems

Attend team training to enhance technician skills

Maintain a database, which includes call logs, inventory, photos, videos, maps and other data

May be assigned role as a Commercial Driver if licensed

May be assigned role as a Drone Pilot if certified

All persons holding a commercial driver's license (CDL) and who perform duties requiring a CDL for the Department of Fire Services, whether temporarily or permanently, at any time will be required to undergo controlled substances and at our discretion, alcohol testing prior to employment and will be subject to further testing throughout their period of employment.

Qualifications - External

Minimum Qualifications:

High School diploma or General Education Degree (GED)

Two years of experience as a DFS Employee, a firefighter, MA Hazardous Materials Technician, a Commercial Driver, Public Safety Communications, or in a fire service leadership position

Possession of a valid driver's license

Preferred Qualifications:

Ability to solve complex problems and make decisions

Able to respond to incidents 24 hours a day, 365 days a year when available

Ability to travel to assigned locations, which could be any community in the Commonwealth

Able to work all shifts: days, nights, weekends, holidays

Able to work as part of a team, performing like duties to meet the organizational objectives

Able to take direction and follow instructions without deviating from the planned objectives

Able to accomplish assigned work with little or no supervision

Knowledge of ICS System

Knowledge of and ability to operate computers, radios, audio visual and telecommunications equipment

Certification in appropriate field: UAS Part 107 Drone Pilot, Commercial Driver's License, Communications Unit Leader, Communications Unit Technician

Qualifications

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Client-provided location(s): Stow, MA, USA
Job ID: Commonwealth_of_Massachusetts-240006JR
Employment Type: Part Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • Pension
    • Financial Counseling
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program