Job Description
MassHealth is seeking qualified applicants for the position of Senior Manager of Behavioral Health Policy. The Senior Manager will drive behavioral health policy for the Office of Accountable Care and Behavioral Health (ACBH) and design, develop and implement high-priority policy initiatives, working cross-functionally across ACBH, MassHealth, and agencies within the Executive Office of Health and Human Services.
MassHealth's Behavioral Health Strategy & Policy team within ACBH is driving a cutting-edge innovative agenda to support MassHealth members with behavioral health needs in an evolving policy and industry space. For example, the Behavioral Health Strategy & Policy team has been instrumental in implementing the Commonwealth's multi-year Roadmap for Behavioral Health Reform which aims to expand access to effective treatment and build a more robust community-based crisis system to divert members from requiring care in an emergency department. The team drives strategy and policy design, development, and implementation across the behavioral health service, age, and diagnostic continuums.
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The Senior Manager of Behavioral Health Policy will report to the Deputy Director of Behavioral Health Policy and will drive policy and strategic work to ensure MassHealth members receive high-quality, outcome-oriented behavioral health care from a diverse and sustainable behavioral health care provider network.
Duties and Responsibilities (these duties are a general summary and not all inclusive):
- Lead policy workstreams and strategic projects across ACBH that require holistic considerations, cross functional alignment, and breaking down ambiguous problems into addressable components to drive to a strategic solution and successful policy implementation.
- Identify workstream scope, develop work plans, and lead day-to-day efforts in developing strategic policy recommendations and owning behavioral health policies from design through implementation.
- Identify potential risks to strategic priorities and policy initiatives and designs strategies to mitigate or avoid risks and escalate issues as appropriate.
- Work with ACBH leadership to set strategic vision, goals and priority initiatives that align with MassHealth's strategic priorities, strengthen the behavioral health service continuum, and bolster member outcomes.
- Collaborate with teams across MassHealth and agencies within the Executive Office of Health and Human Services to drive forward Behavioral Health policies and priorities aimed at addressing key challenges or opportunities.
- Engage internal and external stakeholders (e.g., members, advocates, providers) on relevant strategic initiatives and policy changes to collect feedback on proposed recommendations.
- Conduct qualitative and quantitative analysis to identify and prioritize opportunities for improvement and develop policy and strategic recommendations.
- Prepare and present formal recommendations to ACBH and MassHealth leadership.
Preferred Qualifications:
- Knowledge of behavioral health care policy and programs, including Medicaid and Managed Care programs.
- Excellent analytical and problem-solving skills.
- Excellent communication skills.
- Excellent MS Excel and PowerPoint skills.
- Comfort with working under high pressure and tight time constraints.
- Comfort with ambiguity and providing structure to ambiguous problems.
- Ability to take ownership of workstreams with high-level direction and guidance.
- Coachability and flexibility to operate in a highly dynamic environment.
- Ability to provide structure and process management to the projects.
- Strong interpersonal skills.
- Congeniality and EQ to influence without authority, including skills in stakeholder management and the ability to work cross-functionally.
- Passion for behavioral health, public service and policy.
- Commitment to health equity.
About MassHealth:
The mission of MassHealth is to improve the health outcomes of our diverse members, their families, and their communities by providing access to integrated health care services that sustainably promote health, well-being, independence, and quality of life.
For more information about our agency and programs please visit: www.mass.gov/masshealth
Pre-Offer Process:
A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori
Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form..
For questions, please contact the Office of Human Resources at 1-800-510-4122 and select option #4.
To Apply:
Please upload both Resume and Cover Letter for this position when applying.
Qualifications
MINIMUM ENTRANCE REQUIREMENTS:
Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below.
Substitutions:
I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience.
II. A Bachelor's degree in a related field may be substituted for two (2) years of the required experience.
III. A Graduate degree in a related field may be substituted for three (3) years of the required experience.
IV. A Doctorate degree in a related field may be substituted for four (4) years of the required experience.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.