Job Description
The Massachusetts Gaming Commission (MGC) seeks to hire a Human Resources Division Chief. Under the direction of the Executive Director, the Human Resources Division Chief, is responsible for promoting a positive and inclusive work culture within the agency. The position is responsible for providing executive-level leadership and guidance to the organization's Human Resources department and implementing and managing legally compliant human resource policies, procedures, and best practices. The position is also responsible for providing executive-level leadership on the Commission's initiatives related to diversity, equity, and inclusion (DEI) for agency staff. The position is responsible for supervision of the Human Resources Department team.
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Duties and responsibilities include, but are not limited to the following:
§ Provide leadership in the development and execution of human resource strategies that align with and support the overall strategic direction of the organization.
§ Identify and support growth and change initiatives to promote a positive work environment and healthy agency culture.
§ Ensure compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements.
§ Maintain knowledge of laws, regulations, and best practices in employment law, human resources, and talent management.
§ Work with Executive Director and agency Senior Diversity Equity and Inclusion Program Manager to implement the Commission's Equity and Inclusion Statement of Purpose and action items.
§ Work with the DEI Program Manager and MGC senior staff to advance and facilitate the development, implementation, and evolution of DEI initiatives across the organization including partnering with senior staff regarding diversity hiring.
§ Provide leadership and counsel to the Commission's Diversity Equity and Inclusion working group.
§ Develop and implement hiring strategies.
§ Oversee the recruitment process, including job postings, interviews and onboarding.
§ Oversee Candidate Recruitment Program(s) to attract top talent to the agency.
§ Collaborate with department heads to understand staffing needs.
§ Address employee concerns, conflicts, and grievances in a fair and timely manner and coordinate with the legal team as necessary.
§ Conduct workplace investigations and enforce disciplinary actions when necessary.
§ Maintain accurate HR records and employee documentation.
§ Benchmark compensation to maintain competitive salaries.
§ Draft and implement the budget for the Human Resources Department.
§ Identify key performance indicators for the organization's human resource and talent management functions.
§ Identify and organize robust training programs and professional development opportunities for all staff levels.
§ Research, develop, and implement compensation, benefits, performance appraisal, and employee recognition and incentive programs.
§ Conduct exit interviews and analyze trends to improve retention.
§ Provide guidance and leadership to the human resource team; assist with resolution of human resources, compensation, and benefits questions, concerns, and issues.
§ Ensure the Human Resources department is an accessible resource for all levels of the organization. Understand and solicit employee opinions and anticipate their needs and concerns.
§ Participate in professional development and networking conferences and events.
§ Provide expert advice and coaching to management on Human Resources matters.
§ Work with senior leadership to implement and comply with the Commission's Collective Bargaining Agreement (CBA).
§ Serve as the Commission's primary point of contact for labor relations.
§ Perform other duties as assigned.
Qualifications
Required Skills/Abilities :
§ Excellent verbal and written communication skills.
§ Excellent interpersonal and conflict resolution skills.
§ Excellent organizational skills and attention to detail.
§ Strong analytical and problem-solving skills.
§ Prior experience with state, municipal or county collective bargaining agreements.
§ Strong supervisory and leadership skills.
§ Capacity to advance agency commitment to equity and inclusion and the ability to foster and work effectively with a diverse community.
§ Thorough knowledge of Commonwealth and Federal employment-related laws and regulations.
§ Proficient with Microsoft Office Suite or related software.
Preferred Skills/Abilities :
§ Prior experience with Commonwealth of Massachusetts state Human Resource enterprise systems and processes.
§ Experience working/managing in Massachusetts state government.
§ SHRM-SCP / SHRM-CP Certification.
§ Previous work experience in or exposure to diversity initiatives.
Education and Experience :
§ High School diploma required. Bachelor's degree preferred.
§ At least seven to ten years of human resource management experience required, with strategic talent management and/or workplace cultural development experience highly preferred.
Resumes will be reviewed two to three weeks from posting.
Our Benefits :
Hybrid work environment; MA State Retirement Plan (pension); a 9000 sq. foot on-site fitness center; tuition Remission for yourself and your spouse to MA Community Colleges and State Universities; medical, dental, vision, life, and disability insurance; deferred compensation 457(b) plan; flexible spending for healthcare, daycare, and transportation; 15 vacation days to start, 12 paid holidays, three personal days and 15 sick days per year.
The MGC offers a hybrid work environment and requires staff to work at least two days in the Boston Office. Based on business needs, additional in-office days may be required.
Salary is commensurate with experience.
The successful candidate must pass an extensive background check conducted by the Massachusetts State Police. It includes a full credit check, CORI (Criminal Offender Record Information), fingerprinting, drug test, reference checks, review of IRS Income Tax Transcripts for the last four years, and a Certificate of Good Standing from the Massachusetts Dept. of Revenue (DOR).
The Massachusetts Gaming Commission is responsible for the implementation of the expanded gaming law (Chapter 194 of the Acts of 2011) and regulatory oversight of G.L. chapter 23K (casino gaming), chapter 23N (sports wagering), and chapter 128A (horse racing). Under these laws, the Commission is tasked with establishing a regulatory framework for the solicitation, licensing, taxation, and oversight of a maximum of three casino licenses and one slots parlor only license, the provision of in-person and digital sports wagering, and the live and simulcasting of horse racing in Massachusetts.
It is the policy of the Massachusetts Gaming Commission and the Commonwealth of Massachusetts to afford equal employment opportunities to all qualified individuals, without regard to their race, color, ancestry, religion, sex, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, gender identity or expression, or any other characteristic or status that is protected by federal, state, or local law.