Job Description
Department of Energy Resources
Job Description: Electric Transportation Program Manager - Program Manager IV
Who We Are:
The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts' environmental resources and create a clean energy future for all residents. Through the stewardship of open spaces, the protection of environmental resources, and the advancement of clean energy, EEA works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family. Our commitment to environmental justice ensures that every resident, regardless of background or location, can live in a safe, clean environment and shares equally in the benefits of the clean energy transition.
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Who We Are as an Employer:
At EEA, we create meaningful, inclusive opportunities that empower our employees to make a real difference in shaping the environmental future of Massachusetts. We foster a workplace culture where diversity is valued, innovation is encouraged, and collaboration thrives. Our employees play a vital role in advancing sustainability, environmental justice, and clean energy solutions, ensuring a positive and lasting impact on Massachusetts and its residents.
About DOER
The Department of Energy Resources' (DOER) mission is to create a clean, affordable, equitable and resilient energy future for all residents, including low-income and Environmental Justice populations, businesses, communities, and institutions in the Commonwealth. To meet these objectives, DOER develops and implements policies and programs to ensure the adequacy, security, diversity, and cost-effectiveness of the Commonwealth's energy supply. DOER is committed to working to promote energy programs and policies that are developed and implemented to ensure environmental justice among all the Commonwealth's citizens, communities, businesses, and institutions.
Job Opening:
The Department of Energy Resources seeks applicants for Electric Transportation Program Manager, Program Manager IV.
Note: Both resume and cover letter are required to apply. Please ensure attachments are marked "as relevant" in the application form.
Job Description
DOER's Leading by Example (LBE) division is seeking an Electric Transportation Program Manager to deliver key management and operational support for the statewide electric vehicle incentive program, Massachusetts Offers Rebates for Electric Vehicles (MOR-EV); provide critical support for LBE fleet electrification and EV charging station deployment programs; and serve as the central electric transportation expert for the Division and Department as a whole. The Program Manager's work supports the Commonwealth's clean transportation goals and statewide emissions reduction efforts, including efforts to increase access to EVs in environmental justice communities. The Program Manager will report to the Deputy Director of the LBE Division and provide support and expertise to other divisions on transportation policy as needed.
Responsibilities:
MOR-EV Program Management and Oversight
- Oversee program operations including supervising the external program administrator and other contractors, fielding and coordinating constituent communications, guiding dealer and community outreach and training, and tracking program expenditures and budget
- Support day-to-day MOR-EV program operations (invoicing, appeals, etc.) and reporting
- Provide technical and market expertise and analysis to support evaluation of program progress and performance, data analyses of current and future program impacts, and preparation of various required reports
- Assist LBE with MOR-EV strategic planning including tracking metrics and program data, calculating cost-effectiveness, and coordinating with outreach contractor and stakeholders
- Collaborate with the MOR-EV team to periodically review and recommend improvements to promote equity, consistency, transparency, and efficiency
- Represent LBE and present on LBE and/or MOR-EV at meetings and conferences, coordinate MOR-EV representation at events, and prepare data-driven presentations and materials
- Handle high-level inquiries and speaking for the MOR-EV Program In the Director's or Deputy Director's absence when requested
- Coordinate public affairs including appeals resolution, public records requests, constituent tracking support, communications support, and website oversight and updates
- Work closely with the Massachusetts Clean Cities Coalition Program Director to ensure EV outreach strategies are effective
LBE Fleet Electrification Program Support
- Support the LBE Division in its efforts to transition the state fleet to zero emission vehicles and substantially reduce/eliminate state government transportation emissions
- Support LBE efforts to assist state agencies, campuses, and quasi-public authorities in developing plans and strategies to move to zero emission vehicles (ZEVs) and deploy charging infrastructure for fleet, workplace, and public access charging at state facilities
- Collaborate with LBE staff and provide technical expertise and other support as needed
- Provide technical expertise for LBE grants for EV charging stations
- Serve as an advisor on strategic sourcing teams for statewide procurement contracts for EVs and charging stations
- Meet with state entities (agencies, campuses, and authorities) as needed to provide guidance on accelerating EV adoption and deploying EV charging stations
DOER Clean Transportation Efforts
- Support other DOER divisions and provide technical expertise on electric transportation issues, including statewide EV station planning, grid impacts of EVs and charging station deployment, vehicle and EVSE technologies, and innovative strategies to support statewide transportation goals
- Stay up to date on the latest information on light-, medium-, and heavy-duty EV markets
- Serve as DOER's lead on a variety of transportation related committees and working groups and liaison with applicable regional and national clean transportation organizations
- Research and provide technical expertise on alternative transportation emissions reduction strategies for vehicles that are difficult to electrify, including alternative fuels, after-market technologies, etc.
- Coordinate collaboration across DOER divisions to support policy and program development
- Liaison regularly with EEA Transportation Policy Advisor to ensure DOER alignment with broader Commonwealth transportation goals and programs
Preferred Qualifications:
- Demonstrated knowledge and experience with clean transportation, electric and alternative fuel vehicle technologies and deployment challenges, and electric vehicle charging issues
- Basic understanding of the benefits of electric vehicles and state and/or federal programs designed to support their adoption
- Ability to establish rapport and maintain harmonious working relations with others
- Ability to adjust to new situations to meet emergency or changing program requirements
- Ability to exercise sound judgment and discretion in handling confidential information
- Ability to coordinate the efforts of others in accomplishing assigned work objectives
- Extensive knowledge of Microsoft Office tools, primarily Word, Excel, and PowerPoint
- Ability to prepare charts, graphs, and tables
- Results-oriented self-starter with the ability to work independently with limited direct supervision, including the ability to prioritize and meet deadlines
- Excellent written and verbal communication skills, including public speaking
- Planning and analytical skills, including the ability to prioritize and synthesize information
- Proven project management skills to oversee, track, and report on progress and spending
Additional Preferred Qualifications:
- Degree in a related field
- Familiarity with Massachusetts clean energy landscape, incentives, and climate policies
- Basic knowledge of financial analysis methods
- Demonstrated interest in and/or experience with equity and Environmental Justice issues
- Expertise with Microsoft Excel including pivot tables and complex formulas
- Experience conducting outreach and engagement with racially, culturally, and linguistically diverse groups
Qualifications
MINIMUM ENTRANCE REQUIREMENTS:
Applicants must have at least (A) four (4) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below.
Substitutions:
I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience.
II. An Associate's degree in a related field may be substituted for one (1) year of the required experience.
III. A Bachelor's degree in a related field may be substituted for two (2) years of the required experience.
IV. A Graduate degree in a related field may be substituted for three (3) years of the required experience.
V. A Doctorate degree in a related field may be substituted for the required experience.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
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An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.